Alexis Campos
Grovetown ,GA
Summary
Motivated student working toward my Associates degree in Cybersecurity, applied Science degree program of study. I’m dedicated to mastering the core concepts in the field and actively seeking opportunities to gain hands-on experience. To further my education I’m eager to secure a job in IT.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Trainer
McDonald’s
880 Horizon South Pkwy
03.2023 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
- Mentored new Crew Trainers, sharing best practices for effective instruction and coaching techniques.
- Cross- trained in multiple positions within the store as needed.
Lead Food Server
Tacos De Cabeza
Glendale, AZ
06.2020 - 07.2022
- Assisted management with employee performance evaluations and provided constructive feedback for improvement opportunities.
- Spearheaded team initiatives to reduce food waste by implementing portion control measures and closely monitoring inventory levels.
- Maintained up-to-date knowledge of menu items, allergens, and dietary restrictions to accommodate diverse customer needs.
Waitress Trainer
Yin’s Chinese Restaurant
Phoenix, AZ
02.2021 - 03.2022
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
Education
Associate Of Applied Science - Cyber Operations And Warfare
Augusta Technical College
Augusta, GASkills
- Desktop Technical Support
- Technical Support
- Help Desk Operations
- Learning agility
- Conflict resolution
- Organizational skills
- Customer Service
- Active Listening
Certification
CompTIA Security+ 601
Timeline
Crew Trainer
McDonald’s
03.2023 - Current
Waitress Trainer
Yin’s Chinese Restaurant
02.2021 - 03.2022
Lead Food Server
Tacos De Cabeza
06.2020 - 07.2022
Associate Of Applied Science - Cyber Operations And Warfare
Augusta Technical College