Alexis Cardillo
Babcock Ranch
Summary
Hardworking and passionate worker with previous work as an Office Manager with noted experience in administrative management. Excellent reputation for resolving problems and improving customer satisfaction. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Motivated to learn, grow and excel.
Overview
18
18
years of professional experience
Work History
Office Manager
Tri-State Folding Partitions, Inc.
2022.02 - 2024.07
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Provided proposals to customers upon request for parts / services.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Acted as first point of contact and set appointments for prospective clients.
- Enhanced customer satisfaction with timely and accurate appointment confirmations and reminders.
- Developed strong relationships with clients, providing personalized service when booking appointments and requests for information.
- Scheduled technicians for on site jobs.
- Provided data entry for inspection reports / services.
Live in Caregiver
Attending Home Care
2021.03 - 2021.12
- Maintained clean, safe and well-organized patient environment.
- Assisted patient with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Developed rapport to create safe and trusting environment for care.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Assisted patient to restroom onto commode to support bladder and bowel relief requirements.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Recorded patients' blood pressure and temperature to assess and document important health information.
- Monitored clients' overall health and well-being and noted significant changes.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Provided compassionate and patient-focused care to cultivate well-being.
- Applied mobility assistance knowledge to safely ambulate patient in different spaces involving varying elevations and obstacles.
Live-In Caregiver
Salvatore Cardillo
2020.03 - 2021.03
- Maintained clean, safe and well-organized patient environment.
- Assisted patient with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Developed rapport to create safe and trusting environment for care.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Assisted patient to restroom onto commode to support bladder and bowel relief requirements.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Recorded patients' blood pressure and temperature to assess and document important health information.
- Monitored clients' overall health and well-being and noted significant changes.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Provided compassionate and patient-focused care to cultivate well-being.
- Applied mobility assistance knowledge to safely ambulate patient in different spaces involving varying elevations and obstacles.
Orthodontic Assistant
Suresh Ramaswamy
2020.01 - 2020.03
- Prepped all examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
- Took and prepared x-rays and photographs of patients teeth and presented for review by dentist.
- Prepared patient for orthodontist and performed simple tasks such as conducting preliminary examinations.
- Taught patients strategies for boosting oral hygiene and instructed patients on proper care of braces and aligners.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Assisted dentist by passing instruments and suctioning intraoral fluids.
- Prepared and positioned patients for procedures
Dental Assistant/Receptionist Administrative Assistant
Sobler Orthodontics
2019.08 - 2019.10
- Entered patient data into dental records system using QuickCeph software and observed all confidentiality rules to maintain patient privacy.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed cements and bonding agents to support dentists during procedures.
- Prepared patients' teeth before having braces installed.
- Provided chairside assistance by handing Orthodontists instruments during surgeries and procedures.
- Positioned patients for treatment by making chair adjustments and prepared necessary equipment for procedures.
- Educated patients on postoperative and general oral health care by suggesting warm saltwater rinsing, flossing methods and brushing techniques
- Maintained clean, sterile and positive environment to optimize patient comfort, safety and satisfaction.
- Created Panoramic X-ray images for dentist to review.
- Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
- Maintained dental lab equipment by sanitizing surfaces and organizing tools, instruments and equipment.
- Managed front office activities, including customer service, patient appointment management, billing and collections, and office administration.
- Answered daily phone calls to schedule appointments and address patient inquiries.
- Digitized medical records and organized files into QuickCeph software.
Head Orthodontic Assistant
Kastin Orthodontics
2012.11 - 2019.08
- Escorted patients to exam room while making friendly conversation to prepare for cleanings and procedures.
- Gathered medical information and dental health history from patients.
- Entered patient data into dental records system using OPMS software and observed all confidentiality rules to maintain patient privacy.
- Laid out dental instruments and equipment before procedures.
- Supported dentist chairside with procedures including initial banding appointments, regular adjustments, repairs, de-band of braces, and lingual bonds.
- Took preliminary impressions of patient teeth to prepare for study models.
- Took preliminary and final photos.
- Created patient portfolios for dentist and patient to analyze proper treatment plans.
- Created Panoramic X-rays for dentists to review.
- Typed and mailed out referral and extraction letters.
- Positioned patients for treatment by making chair adjustments and prepared necessary equipment for procedures.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed cements and bonding agents to support dentists during procedures.
- Maintained clean, sterile and positive environment to optimize patient comfort, safety and satisfaction.
- Protected patients by sterilizing instruments and equipment between every consultation.
- Prepared and polished patients' teeth before having braces installed.
- Took and poured up impressions of teeth for final results and appliances (i.e. hawleys, essix, mouth guards, hyrax, space maintainers and lingual wires.)
- Attached wiring for braces and advised patient on how to properly and gently brush and floss.
- Educated patients on proper care of their braces/appliance, general oral health care, suggesting warm saltwater rinsing, flossing methods and brushing techniques.
- Created models of patients' mouth by pouring plaster into dental impressions and allowing plaster to set.
- Marked impressions with case numbers for easy patient identification.
- Reviewed orders, instructions and prescriptions to complete work accurately.
- Fabricated Essix retainers.
- Assessed inventory levels and materials usage, placing orders for new stock.
- Obtained quotes from various suppliers to determine most cost-effective purchasing options.
- Built and maintained excellent professional relationships with patients.
- Supported front office activities, including customer service, patient appointment management, billing and collections, and office administration.
- Prepared and sent financial statements to support bookkeeping functions.
Medical Assistant
GM Krebs Pediatric Associates
2009.12 - 2012.11
- Performed front desk duties, including answering phones, scheduling appointments and greeting patients.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
- Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
- Organized charts, documents and supplies to maintain team efficiency.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Performed routine tests such as urine dip stick, vision and hearing tests.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted in providing care to infants, children and adolescents.
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
- Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
- Sterilized medical instruments as needed.
- Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Set up appropriate vaccines for doctor to administer to patient.
- Logged all appropriate vaccination dates in patients files.
Babysitter
Erica Faccilonga
2009.01 - 2010.01
- Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
- Helped children complete homework and special assignments daily to support academic performance.
- Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
- Secured indoor and outdoor premises to protect children under care.
- Monitored playtime to prevent overuse of technology, television or other detrimental influences.
- Cleaned and tidied living room after activities.
- Built relationships with children by regularly discussing school, friends and favorite activities.
- Put the children on the bus and walked children home from bus stop by meeting at specific time, helping cross street and watching for cars.
- Led children in tidying up, handwashing to teach responsibility.
- Helped with bathing, dressing, teeth brushing to promote healthy personal hygiene and good oral health.
Medical Assistant
Dr. Ariel Fischer Hematology/Oncology
2007.05 - 2009.12
- Performed front desk duties, including answering phones, scheduling appointments and greeting patients.
- Prepared patients for examinations.
- Assisted physician by preparing patients for procedures, including but not limited to phlebotomy.
- Cleaned and disinfected chairs and equipment according to facility policy.
- Acted as liaison between physician and patient, answering questions and delivering test results.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Educated patients about medications, procedures and physician's instructions.
- Conducted blood counts and other tests to support safe transfusion processes.
- Maintained clean and fully operational laboratory equipment.
- Cleaned and sterilized lab area, tools and equipment.
- Processed hematology and chemistry samples daily, including manual reporting and quality reviews.
- Ordered lab tests and interpreted test results and maintained patient records.
Cashier/Party Hostess
Chuck E. Cheese's
2006.02 - 2006.06
- Smoothly processed incoming food/drink orders, handling transactions with exceptional accuracy.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Maintained high productivity by efficiently processing cash, credit, debit payments for customers.
- Helped to plan and execute parties for guests, including coordinating menus and preparing tables.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Guided guests to appropriate seating for party size.
- Sang and danced with the birthday guests for party songs.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Checked restrooms to refill products and performing cleaning duties, emptying trash and restocking paper products.
Education
Certificate of Medical Assisting - Medical Assisting
Rockland BOCES
Nyack, NY2012
High School Diploma -
North Rockland High School
Thiells, NY06.2006
Skills
- Bedside Care
- Care Planning
- Experience with patient with Dementia
- Caring Companionship
- Relationship Building
- Household Cleaning
- Clear Communication
- Personal Hygiene Assistance
- Ability to Lift Clients
- Critical Thinking
- Supportive Personality
- Attentive to People
- Client Records Management
- Vitals Monitoring and Documentation
- Medication Administration
- Meal Planning
- Documentation and Recordkeeping
- Infection Prevention and Control
- Family Member Training
- Wound Care
- Incontinence Care
- Accurate in Following Orders
- Client Transportation
- Medical and Dental Assisting
- Data entry
- Dental staff support
- Orthodontics
- Dental photography
- Exam room setups
- Disinfecting rooms and equipment
- Taking Dental X-rays
- Instrument sterilization
- Dental Impression taking
- Strong writing and verbal skills
- Multitasking
- Sterilization techniques
- Patient education
- Detail-oriented
- Bookkeeping
- Scheduling
- Lab equipment setup
- Patient scheduling
- Front desk operations
- Specimen collection and processing
- Data Entry
- Scheduling and calendar management
- Administrative Support
- Clerical Support
- Scheduling Coordination
- Staff Management
- Employee Supervision
- Report Writing
- Proposal Writing
- Computer Skills
- Good Judgment
Timeline
Office Manager
Tri-State Folding Partitions, Inc.
2022.02 - 2024.07
Live in Caregiver
Attending Home Care
2021.03 - 2021.12
Live-In Caregiver
Salvatore Cardillo
2020.03 - 2021.03
Orthodontic Assistant
Suresh Ramaswamy
2020.01 - 2020.03
Dental Assistant/Receptionist Administrative Assistant
Sobler Orthodontics
2019.08 - 2019.10
Head Orthodontic Assistant
Kastin Orthodontics
2012.11 - 2019.08
Medical Assistant
GM Krebs Pediatric Associates
2009.12 - 2012.11
Babysitter
Erica Faccilonga
2009.01 - 2010.01
Medical Assistant
Dr. Ariel Fischer Hematology/Oncology
2007.05 - 2009.12
Cashier/Party Hostess
Chuck E. Cheese's
2006.02 - 2006.06
Certificate of Medical Assisting - Medical Assisting
Rockland BOCES
High School Diploma -
North Rockland High School
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