Alexis Cardoza
Commerce City,CO
Summary
Dynamic and compassionate professional with a proven track record at RelplaceALense, enhancing lens production quality and customer satisfaction. Excelled in patient care at Aveanna Healthcare, demonstrating exceptional skills in medical records management and compassionate caregiving. Achieved notable improvements in efficiency and service, leveraging strong organization and customer relations abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Optical Assistant
RelplaceALense
Denver, CO
07.2024 - Current
- Ensured accurate order fulfillment with meticulous attention to detail throughout the lens creation process, from inputting prescriptions to final inspections.
- Maintained high customer satisfaction with timely delivery of accurately produced prescription lenses.
- Improved lens production quality by implementing advanced inspection techniques and maintaining clean work environments.
- Continually sought opportunities to improve personal skills and knowledge, attending industry training sessions and applying new learning to daily tasks.
- Provided excellent customer service by addressing inquiries and resolving issues promptly, promoting customer loyalty.
- Assisted patients with frame adjustments and repairs, increasing overall satisfaction with their eyewear purchases.
Home Health Aide
Aveanna Heathcare
Aurora, CO
11.2023 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
CNA
Brighton Care Center
Brighton, CO
02.2024 - 07.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Sales Manager's Assistant
Plato's Closet
Denver, CO
05.2021 - 10.2021
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Assisted coworkers and staff members with special tasks on daily basis.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed filing system, entered data and completed other clerical tasks.
Education
Undergrad Associates - Early Education
Community College of Denver
Denver, COPhlebotomy Certificate - Healthcare
Oquirrh Mountain Phlebotomy
Denver, CO08.2024
CNA Certificate - Healthcare
Voyager
Denver, CO12.2023
Skills
Compassionate caregiver
Recording vital signs
Medical Records Management
Patient confidentiality
Sample and specimen collection
Venipuncture
Infection Control
Organization and Time Management
Credit and collections
Customer relations and communications
Certification
- CNA - Certified Nurse Assistant
- PT - Phlebotomy Technician
Timeline
Optical Assistant
RelplaceALense
07.2024 - Current
CNA
Brighton Care Center
02.2024 - 07.2024
Home Health Aide
Aveanna Heathcare
11.2023 - Current
Sales Manager's Assistant
Plato's Closet
05.2021 - 10.2021
Undergrad Associates - Early Education
Community College of Denver
Phlebotomy Certificate - Healthcare
Oquirrh Mountain Phlebotomy
CNA Certificate - Healthcare
Voyager