Alexis Carrara
Glen Ellyn,IL
Summary
Committed and hardworking employee with many years of customer service experience. Dedicated to resolving issues, time management, organization, and multitasking in order to make sure that the job is done most efficiently. Good listening skills combined with attentive and detail oriented nature. Methodical medical technician skilled at conducting tests, collecting patient histories and maintaining examination rooms. Extensive medical terminology knowledge. Focused on keeping smooth office flow and helping patients feel comfortable. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Endodontic Dental Assistant
Premier Endodontics
Wheaton, IL
03.2024 - Current
- Cleaned examination rooms between patient visits according to established protocols.
- Prepared trays with appropriate instruments for various dental procedures.
- Assisted in taking digital x-rays and intraoral images using specialized imaging equipment.
- Assisted in preparing and sterilizing instruments, materials, and equipment used during endodontic procedures.
- Provided chair-side assistance to the endodontist during root canal treatments.
Optical Assistant
Clarity Eye Care
Lombard, IL
08.2022 - 02.2024
- Obtained accurate patient histories through detailed interviews and documented information in EHR.
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
- Maintained clean, organized and well-stocked examination rooms by resetting spaces between appointments.
- Read new patient glasses prescriptions with lensometer and noted results for treating physician.
- Improved fit of patients' glasses and completed basic repairs covered by office warranty.
Fulfillment Expert
Target
Lombard, IL
06.2019 - 01.2024
- Fastest pick productivity (pick over 400 items daily)
- Fastest pick time (90 items an hour)
- Organize packages by shipping method
- Pack and ship packages
- Fastest pack time (120 items an hour)
- Fastest pack productivity (800 items daily)
- Train new employees (over 20 people)
- First person trusted to operate the OPU system when first introduced for Target Corporate and District Managers
- Kept work areas clean, neat and organized for optimal productivity and safety.
General Merchandise
Target, Lombard
Lombard, IL
10.2017 - 08.2022
- Restocked and merchandised products to encourage strong sales. (1,000-1,500 items daily)
- Kept sales floor attractive and customer-ready by regularly recovering departments with fronted, organized and well-stocked merchandise.
- Helped customers locate products and processed special orders for customers seeking out-of-stock items.
- Cashiering
- Answer phones
- Order merchandise in POS system
- Trained new employees (25 people)
Store Associate
UPS
Lisle, IL
10.2015 - 10.2017
- Managing front desk
- Answering phone calls
- Answering emails
- Managed cash register operations using POS system and processed sales and returns.
- Faxing
- Printing
- Laminating
- Inventory management
- Packing and shipping items for customers
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Education
Associate of General Studies - General Studies
College of DuPage
Glen Ellyn, IL05.2023
High School Diploma -
Bolingbrook High School
06.2015
Skills
- Appointment Scheduling
- Cash Handling
- Communication Skills
- Computer Skills
- Customer Service
- Equipment Sterilization
- Front Desk Experience
- HIPAA Compliance
- Instrument Sterilization
- Insurance Verification
- Medical Billing Processing
- Medical History Recording
- Medical Terminology
- Microsoft Office
- Multitasking
- Patient Interview Expertise
- Patient Relations
- Patient Scheduling
- Phone Etiquette
- POS Systems
- Problem Solving
- Organizational Skills
- Shipping and Receiving
- Staff Training
- Strong Organizational Skills
- Time Management
- Teamwork and Collaboration
Additional Information
- Take Steps - CCFA (Crohn’s and Colitis Foundation) Honored Walker
Timeline
Endodontic Dental Assistant
Premier Endodontics
03.2024 - Current
Optical Assistant
Clarity Eye Care
08.2022 - 02.2024
Fulfillment Expert
Target
06.2019 - 01.2024
General Merchandise
Target, Lombard
10.2017 - 08.2022
Store Associate
UPS
10.2015 - 10.2017
Associate of General Studies - General Studies
College of DuPage
High School Diploma -
Bolingbrook High School
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