Alexis Carrillo

• Greeted customers and responded to inquiries in a professional manner
• Processed sales transactions accurately and efficiently using a new register system
• Provided excellent customer service by assisting customers with product selection and answers to questions
• Stocked shelves with merchandise ensuring the dates of of the products
• Handled money, checks, credit cards, gift cards, returns and other forms of payments in accordance with established procedures.
• Assisted customers with product, promotion and policy information.
• Maintained and organized store displays to enhance product visibility and expedite product location activities.
• Processed payments and bagged items for customer check out.

• Assisted customers with selecting items and answering questions about products.
• Answered customer questions and provided store information.
• Cleaned shelves, counters and tables to maintain organized store.
• Constantly working in a team environment to get orders out at a consistent speed
• Assisted in the preparation of beverages and food, such as Coffees, Raspados, Crepes, Fruit bowls, and Smoothies.
• Provided customer service support for inquiries, complaints, and returns.
• Trained new associates on store operations, policies, and procedures.

Students from California State University Los Angeles Chicano Studies 1200 Class collaborated with students in ethnic studies classes at Theodore Roosevelt High School to restore and create murals around the schools campus

• Barista Trainee at Starbucks Kiosk for a few weeks to fill in for a worker who was on leave. Learning how to measure, and prepare cold and hot drinks; as well as small pastries and desserts provided by the company.