Throughout the years, I have acquired excellent communication skills that have taught me how to work with or around any type of personality. I am a critical thinker, which enables me to solve any situation at hand. I am confident that, if given an opportunity, I will give my best effort. I have five years of correctional experience in Washington state. I am an observant correctional officer with years of experience keeping order and avoiding dangerous situations within jails or prisons. Motivated and energetic leader recognized for generating respect and obedience from most difficult individuals. I have In-depth knowledge of use and care of firearms and restraint methods.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Correctional Officer
Washington State Corrections center for women
Gig Harbor
11.2019 - Current
Counseled inmates and responded to legitimate questions, concerns and requests.
Provided first response medical care in emergency situations until professional medical staff could take over.
Inspected cells and other areas for contraband and safety hazards.
Participated in training sessions to stay current on best practices in corrections and emergency response.
Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
Maintained clear and open communications with facility areas to support safe operations.
Enforced institutional policies and procedures to maintain order and security within the correctional facility.
Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
Reviewed incident reports submitted by subordinates concerning violations of policy or procedure observed during shift changes.
Facilitated communication between inmates and facility staff, including relaying requests and grievances.
Reported on quality of inmate work and violations committed by prisoners.
Conducted searches of inmates and visitors to prevent the smuggling of contraband.
Distributed commissary items, observed prisoners taking medications, and ensured no one was concealing medications.
Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
Operated security control systems to monitor entrances, exits, and movement within the facility.
Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
Served meals
Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
Instructed inmates in work assignments and explained tasks.
Inspected locks, window bars, doors, and security systems to support escape prevention.
Applied non-violent response tools and physical restraint during problematic situations.
Transported inmates to doctor appointments and emergency medical outings.
Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
Took prisoners into custody and escorted to locations within and outside facility.
Tribal Lottery Runner
Emerald Queen Casino
Tacoma
09.2018 - 09.2019
Stocked customer service stations with paper products or beverage preparation items.
Provided assistance to customers when necessary by answering questions or providing product information.
Stocked service stations with ice, napkins and straws.
Handled cash transactions accurately and securely according to company procedures.
Greeted guests with friendliness and professionalism.
Employed strong organizational skills to handle high-volume service periods without compromising quality.
Manager on Duty
Baby Zack's smoke shop
Fife
05.2016 - 09.2018
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Trained new employees on job duties and company policies.
Negotiated contracts with vendors to secure favorable terms and pricing.
Oversaw inventory management, ensuring adequate stock levels and reducing waste.
Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
Delegated work to staff, setting priorities and goals.
Resolved customer complaints in a professional manner.
Trained new employees on company policies, job duties, and performance expectations.
Ensured compliance with safety regulations, company policies, and procedures.
Interacted with customers regularly to ensure their needs were met.
Audited cash registers at the end of each shift for accuracy.
Acted as a liaison between upper management and staff, facilitating open communication.
Fostered a positive and motivating work environment, leading to an increase in team morale.
Education
High School -
Emerald Ridge
06-2016
Skills
Hard working
Adaptable to new environments
Works well with others
Takes initiative
Family-oriented
Dependable
Inmate supervision
Communication skills
Report writing
De-escalation techniques
Radio communication
Certification
CPR certified
Closing Statement
Please review my resume and consider me for an interview thanks for your time.