Alexis Carter
Orlando,FL
Summary
Skilled specialist with a proven track record in delivering impactful results. Adept at team collaboration and flexible in adapting to changing needs. Expertise in Human Resource Leadership and Administrative Support, driving successful outcomes for over 10+ years. Known for reliability and strong focus on achieving objectives.
Overview
9
9
years of professional experience
Work History
Talent Acquisition Preboarding Specialist
AdventHealth
09.2021 - Current
- Support day-to-day Human Resources operations and initiatives for high volume candidates through the onboarding and offboarding lifecycle process
- Responsible for successfully maintaining HR system records, including Team Members personnel information, uploading any relevant documents or paperwork, and compiling reports in HCM and CRM Systems
- Partner with recruiters, hiring managers, and HRBP's to develop or update job descriptions, including identifying skill requirements, experience, competencies, and ensuring compliance with the FLSA
- Communicate with employees via phone, email, and text message prior to their start date regarding onboarding logistic items - HRIS contact information, payroll setup, I-9 documentation and more
- Adhere to all state and federal employment regulations
- Verify state and local licensing requirements per job description
- Provide and execute best-in-class candidate experience for new employees by answering questions and concerns and making them feel valued during the onboarding process
- Assist Talent Acquisition leadership with various HR tasks, research, and special projects
- Followed all company policies and procedures to deliver quality work
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution
- Provided guidance and support to staff on all matters related to HIPAA compliance
Covid Resource Center Associate
Amazon Corporate
08.2020 - 09.2021
- Primary point of contact for all HR-related inquiries including employee relations matters
- Interfaced daily with management and employees to establish open lines of communication as a means of identifying and addressing any issues, needs, and/or concerns as they arose
- Coached and facilitated management towards the resolution of management/employee conflicts
- Strategic partner to key leadership in developing, scheduling, and tracking talent and development initiatives
- Managed communications for annual enrollment
- Total Compensation, and other HR program roll-outs
- Tracked LOA claims and benefits in accordance with federal and state regulation
- Ensured compliance with applicable federal, state, and municipal safety regulations as well as company policy
- Prioritized required to reporting to local, state, and federal authorities
- Compiled and maintained accurate record keeping for all regulatory agencies including OSHA, DEP, DOT, etc
Human Resource Coordinator
Production Resource Group
04.2019 - 07.2020
- Recruit, interview and hire for all levels in the organization, including roles such as administrative assistants, support analysts, technical trainers, and software developers (both onsite and remote)
- Proactively partner with temporary agencies to ensure full staffing levels when last minute, short-term assignments arise
- Ensure competitiveness of employee benefits' offerings in order to retain employees
- Manage all benefits communication, enrollment and benefits administration
- Create and implement a comprehensive onboarding program for new hires
- Utilize various sources to maintain knowledge of federal, state and local laws
- Update, communicate and distribute changes to employee handbook, policies and procedures as needed to ensure compliance
- Organize and develop agendas for monthly employee communication luncheons
- Provide recommendations for employee management and discipline
- Develop and/or recommend training programs as needed
- Maintain employee personnel records in a complete and organized manner
- Manage annual performance review process, which includes various forms of feedback
- Facilitate a positive and engaging work environment by encouraging transparency and communication
- Promote employee recognition
- Manage employee separation and related documentation, and conduct exit interviews to determine reasons behind separations, and areas for improvement
- Maintained human resources information system and kept employee files up to date and accurate
- Conducted new employee onboarding and provided ongoing orientation training
Human Resource Administrator
Production Resource Group
10.2015 - 04.2019
- Collaborated with front-line employees, managers and executive staff on organizational security measures, potential and ongoing compromises and/or data leaks and training needs
- Conducted thorough confidential investigations to complex employee relations issues and reported, identified, and recommended solutions that are in alignment with the Company's mission and core values
- Recruit, interview and hire for all levels in the organization, including roles such as administrative assistants, support analysts, technical trainers, and software developers (both onsite and remote)
- Ensure competitiveness of employee benefits’ offerings to retain employees
- Manage all benefits communication, enrollment, and benefits administration
- Create and implement a comprehensive onboarding program for new hires
- Utilize various sources to maintain knowledge of federal, state, and local laws
- Update, communicate and distribute changes to employee handbook, policies, and procedures as needed to ensure compliance
- Provide recommendations for employee management and discipline
- Develop and/or recommend training programs as needed
- Maintain employee personnel records in a complete and organized manner
- Manage annual performance review process, which includes various forms of feedback
Education
SHRM-CP -
Society for Human Resource Management
Orlando, FL12.2020
Surgical Technology -
Cambridge Institute of Allied Health
Atlanta, GA12.2002
Skills
- Employee Relations
- Project Management
- Regulatory Compliance
- HRIS Management
- Quality Assurance
- Benefits & Compensation
- Full Cycle Recruitment
Timeline
Talent Acquisition Preboarding Specialist
AdventHealth
09.2021 - Current
Covid Resource Center Associate
Amazon Corporate
08.2020 - 09.2021
Human Resource Coordinator
Production Resource Group
04.2019 - 07.2020
Human Resource Administrator
Production Resource Group
10.2015 - 04.2019
SHRM-CP -
Society for Human Resource Management
Surgical Technology -
Cambridge Institute of Allied Health