Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexis Celentano

Middletown,NJ

Summary

Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture. Detail-oriented and knowledgeable office manager and front desk receptionist, skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Well-qualified Medical Administrative professional successful at helping patients navigate medical office procedures while maintaining smooth and efficient business operations. Offering 7 years of related experience, diligent nature and expertise in electronic records management.


Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

8
8
years of professional experience

Work History

Dental Office Manager

Dental Care Of Somerset
03.2010 - 01.2016
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
  • Oversaw facilities and equipment cleanliness and safety for optimal patient protections.
  • Supervised and led team of dental hygienists and support staff of 12.
  • Recruited, hired and developed office teams to offer best-in-class patient care.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Front Desk Medical Receptionist

Dr. Ajay Varma
02.2008 - 02.2010
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
  • Completed clerical duties and tasks for clinic administration.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Maintained current and accurate medical records for patients.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Processed medical insurance claims and payments.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.

Education

Court Stenography

The College of Court Reporting
Hobart, IN

Associate of Arts - Liberal Arts And General Studies

Brookdale Community College
Lincroft, NJ
06.2009

High School Diploma -

Middletown High School North
Middletown, NJ
06.2007

Skills

  • Patient Records Gathering
  • Operational Requirements
  • Operational Efficiency
  • Data Communications
  • Medical Records Management
  • Client Support
  • Payment Plans
  • Online Systems
  • Database Maintenance
  • Write Reports
  • Clerical Support
  • Scheduling
  • Accounts Payable and Accounts Receivable
  • Inventory Management
  • Team Meetings
  • Staff Training
  • Schedule Management
  • Prescription Refills
  • Evaluate Performance
  • Customer Service Management
  • Handling Complaints
  • Employee Performance Evaluations
  • Oral Health Care
  • Patient Care
  • Coordinate Schedules
  • Claim Verifications
  • Customer Accounts Management

Timeline

Dental Office Manager

Dental Care Of Somerset
03.2010 - 01.2016

Front Desk Medical Receptionist

Dr. Ajay Varma
02.2008 - 02.2010

Court Stenography

The College of Court Reporting

Associate of Arts - Liberal Arts And General Studies

Brookdale Community College

High School Diploma -

Middletown High School North

Similar Profiles

CREATE PROFILE
Alexis Celentano