Alexis Cervera
Lomita,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Contract Specialist
SAGE Millimeter
04.2022 - Current
- Ensured timely fulfillment of contractual requirements by closely monitoring progress and addressing potential issues proactively.
- Prepare quotations and bids in response to RFQs/RFPs from customers.
- Enter and acknowledge orders from customers. Review material terms against our quotations and
standard sales policies. - Return Material Authorization (RMA) generation including timely RMA logging, tracking, and resolution.
- Entered and maintained customer accounts and identified high growth accounts in the process.
- Trained new employees on company polices, procedures, and best practices and flowed down any
adjustments. - Managed company website account approvals.
- Served as first point of contact for both escalations within Contracts department and customers/
partners. - Overseen and performed export compliance functions including collection of documentation and filing
of export licenses and commodity classifications. - Served as liaison to other operational departments such as supply chain, accounting, inventory, manufacturing, and engineering department.
Barista
Starbucks
12.2021 - 04.2022
- Greeted and assisted guests upon entry.
- Prepared cold and hot drinks.
- Restocked and noted inventory.
- Maintained the cleanliness and reorganized employee and customer areas throughout the shift.
- Coordinated with coworkers to ensure food and drinks are sent to the correct location.
- Operated electronic register.
- Prepped ingredients and drink bases.
Front of House Staff Member
Pinwheel French Cafe
08.2021 - 12.2021
- Utilized POS system to receive and process food and beverage orders, and update inventory.
- Set up and took down indoor and outdoor dining area, pastry display case, and other decorations for the day.
- Interacted with customers in-person and over the phone.
- Cleaned and maintained espresso machine, bread slicer, and other equipment.
- Ensured all orders included all necessary items and delivered promptly.
- Provided excellent, timely customer service.
Barista/Food Prep
Kokoroll Cafe
06.2020 - 07.2021
- Welcomed and assisted customers step by step through the menu and promptly recorded their order.
- Prepared food and drinks by following prescribed recipes and preparation techniques.
- Maintained inventories by restocking supplies and prepped fresh food.
- Kept equipment operating by following operating instructions
- Maintained healthy work environment by following sanitation standards.
Education
Bachelor of Arts - Political Science
University of California, Santa Barbara
Santa Barbara, CA06.2020
High School Diploma -
San Pedro Senior High School
San Pedro, CA06.2016
Skills
- Requests for information
- Team Oversight
- Verbal and written communication
- Operating practices
- Database Administration
- Contract reviews and edits
Timeline
Contract Specialist
SAGE Millimeter
04.2022 - Current
Barista
Starbucks
12.2021 - 04.2022
Front of House Staff Member
Pinwheel French Cafe
08.2021 - 12.2021
Barista/Food Prep
Kokoroll Cafe
06.2020 - 07.2021
Bachelor of Arts - Political Science
University of California, Santa Barbara
High School Diploma -
San Pedro Senior High School
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