Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexis Chaidez

Fresno,CA

Summary

Dedicated professional with a proven track record, excelling in customer service and teamwork. Skilled in problem-solving and data management. I consistently enhance participant engagement and satisfaction. My positive attitude and effective communication foster strong relationships, ensuring successful outcomes in fast-paced environments.

Dependable candidate successful at managing multiple priorities with a willingness attitude.

Overview

10
10
years of professional experience

Work History

YJCP Participant

City Of Fresno
03.2025 - Current

Schedule participant's for activities such as orientations, assessments, and workshops.

Conduct brief, clear, and professional phone calls with participant's to confirm appointments and provide necessary details.

Maintain accurate records of scheduled activities and ensure that no time slots are double-booked.

Perform data entry to update and maintain participant records in the case management system.

Make phone calls and send emails to participants and partner organizations as directed.

Ensure all records and communications are accurate, timely, and professional.

Filing confidential documents.

Customer Service Associate

Figaro's Mexican Grill
08.2016 - Current

Cashier and server, payment processing, maintain upkeep of restaurant.

Maintained a high level of product knowledge, providing accurate information to customer's.

Skilled in a fast-paced environment with demanding objectives while satisfying customer’s needs.

Providing excellent customer service through dining experience and food service. Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

YJCP Ambassador

City of Fresno
12.2024 - 03.2025

Provide information and directions to visitor's and member's of the public.

Perform routine work including maintaining

records Assess and provide support based upon community needs.

Understand and complete simple check lists, supply forms, product labels, material safety data sheets, report forms, and related paperwork.

Perform light maintenance and upkeep work including picking up trash, litter removal, emptying receptacles and utilizing tools such as graffiti wipes and light cleaning tools for extended periods and under adverse weather conditions.

Establish and maintain effective working relationships.

Follow oral and written instructions. Performing light maintenance work.

Conservation Corps Member

California Conservation Corps
04.2022 - 05.2023

Improved trail accessibility for park visitor's by constructing and maintaining trails and other infrastructure.

Remove overgrown and dead vegetation that pose a

fire risk.

Increased ecosystem health by monitoring of plant species.

Deployed for emergency response, as well as working irregular shifts and weekends. Working in adverse weather conditions.

Protect and conserve California's natural resources and communities.

Forest health projects, planting trees, maintaining, and improving trails.


Customer Service Associate

Yosemite Gardens
09.2015 - 08.2016

Understanding and memorizing resident's orders.

Effectively communicate with chef.

Serving and logistical setup.

Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.

Complete objectives within a timely manner.

Education

Sunnyside High School
Fresno, CA

Skills

    Friendly, positive attitude

    Teamwork and collaboration

    Customer service

    Problem-solving

Timeline

YJCP Participant

City Of Fresno
03.2025 - Current

YJCP Ambassador

City of Fresno
12.2024 - 03.2025

Conservation Corps Member

California Conservation Corps
04.2022 - 05.2023

Customer Service Associate

Figaro's Mexican Grill
08.2016 - Current

Customer Service Associate

Yosemite Gardens
09.2015 - 08.2016

Sunnyside High School