Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Highly motivated with a strong work ethic and effective communication skills. Eager to contribute to a dynamic team.
Overview
6
6
years of post-secondary education
8
8
years of professional experience
Work History
Pest Control Technician
Greenix Pest Control
Gahanna
03.2025 - 03.2026
Applied eco-friendly treatments to eliminate pests effectively.
Inspected residential properties for pest infestations.
Educated clients on pest prevention and control methods.
Conducted follow-up visits to monitor treatment effectiveness.
Utilized pest control equipment and tools safely and efficiently.
Mixed chemicals according to label directions in order to create effective solutions for treating pests.
Collaborated with team members to ensure safety protocols were followed.
Completed detailed reports after each job detailing the work completed along with any recommendations made.
Manager
Pizza Cottage
Newark
03.2024 - 03.2025
Managed and led a team of 13 individuals, providing guidance and support for efficient operations. Developed and implemented strategies to improve overall productivity and streamline processes. Conducted performance evaluations for team members, identifying areas of improvement and implementing training processes. Worked to provide ongoing coaching and mentoring team members, supporting their professional development. Oversee and assist with the hiring process, conducting interviews and making hiring decisions based on qualifications and fit with company culture. Resolve customer and employee complaints promptly while maintaining company policy and professionalism. Ensure that all employees are compliant with all regulatory requirements related to health, safety, sanitation, etc. Manage multiple projects simultaneously within all established timelines.
Addressed customer complaints quickly to ensure continued satisfaction.
Implemented health and safety regulations to maintain workplace safety.
Executed daily opening, closing, and shift change procedures to uphold operational standards.
Delegated tasks to associates based on skill levels, enhancing team efficiency and ensuring optimal resource utilization.
Front of House Server
Pizza Cottage
Newark
02.2022 - 03.2024
Executed all dining room responsibilities designated by supervisors. Attended to the needs of the customers and took orders. Maintained a clean and orderly dining area. Answered customer questions about menu items, enhancing the dining experience. Executed cash-out functions with precision, maintaining financial accuracy. Maintained a positive attitude while interacting with customers., friendly personality and excellent communication skills, customer service skills, ability to follow direction and work as a team, work well under pressure, prioritization skills, understanding of food safety, and sanitation regulations, physically required to stand/reach/bend/lift up to 50 pounds.
Improved guest satisfaction through attentive service. through attentive service in a high-pressure setting.
Worked closely with kitchen team to facilitate prompt meal delivery.
Executed all dining room responsibilities designated by supervisors. Attended to the needs of the customers and took orders. Maintained a clean and orderly dining area. Answered customer questions about menu items, enhancing the dining experience. Executed cash-out functions with precision, maintaining financial accuracy. Keep a positive attitude, friendly personality and excellent communication skills, customer service skills, ability to follow direction and work as a team, work well under pressure, prioritization skills, understanding of food safety, and sanitation regulations, physically required to stand/reach/bend/lift up to 50 pounds.
Sales Associate
Journeys
Orlando
09.2021 - 11.2021
Achieved recommended sales quotas daily, weekly, and monthly. Maintained a clean and organized inventory and work environment. Operated cash register accurately to process transactions. Observed customer style preferences and provided tailored product feedback. I practiced patience and multi-tasking in a very fast-paced environment while staying calm and focused.
Processed transactions efficiently using point-of-sale systems for customer purchases.
Maintained product displays to ensure an appealing and organized store environment.
My Achieved the recommended sales quota daily, weekly, and monthly. Maintained a clean and organized inventory and work environment. Worked at the cash register with accuracy. Observed customer style preferences and provided tailored product feedback. I practiced patience and multi-tasking in a very fast-paced environment while staying calm and focused.
Kitchen Associate
Pizza Cottage
Newark
08.2021 - 09.2021
Followed specific directions and collaborated effectively with team, demonstrating strong prioritization skills and knowledge of kitchen safety and sanitation regulations while managing physical demands of the role. Completed all kitchen tasks delegated by superiors. Processed food orders accurately, maintained a clean workspace, answered phones, and accommodated customer dining needs while handling cash-out functions.
Followed specific directions and collaborated effectively with team, demonstrating strong prioritization skills and knowledge of kitchen safety and sanitation regulations while managing physical demands of the role. I was to complete all kitchen tasks as as delegated by superiors. Processed food orders accurately, maintained a clean workspace, answered phones, and accommodated customer dining needs while handling cash-out functions.
Ensured kitchen equipment and work areas remained clean during shifts.
Assisted with inventory management, stocking supplies, and organizing ingredients.
Crew Member
McDonald's
Mount Vernon
03.2018 - 08.2021
Greeted customers, recommended food items, collected payments, promoted special deals, operated tools and equipment for food preparation, maintained cleanliness, and ensured quality control.
Greeted customers, recommended food items, collected payments, promoted special deals, operated various tools and equipment to prepare food, maintained cleanliness, and monitored quality control.
Prepared food products using kitchen equipment to support efficient service. efficiently using kitchen equipment, contributing to smooth operations.
Ensured cleanliness of dining and kitchen areas to maintain hygiene standards. and organization of dining and kitchen areas, enhancing customer experience.