Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rochelle Blazewick-Chavez

Carmichael,CA

Summary

Proven leader and adaptable team player with extensive experience at Jimboy's Tacos, excelling in customer service and cash handling. Demonstrated ability to enhance team performance and customer satisfaction through effective training and mentorship. Skilled in streamlining operations to increase productivity, with a commitment to fostering positive customer relationships and maintaining high service standards. Friendly Head Cashier dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Gifted manager and leader with strong communication, interpersonal and planning abilities.

Overview

11
11
years of professional experience

Work History

Cashier Team Lead

Jimboy's Tacos
02.2022 - 10.2023
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable eating experience for customers.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Trained team members on cash register operation and cash handling.
  • Provided backup support during high traffic periods by stepping into cashier roles when necessary.

Supervisor

Dollar General
04.2017 - 10.2017
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Maintained compliance with company policies, objectives, and communication goals.

Lane Cook

El Capitan
10.2012 - 10.2015
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.

Education

No Degree - Culinary Arts

Le Cordon Bleu College of Culinary Arts - Hollywood
Los Angeles, CA
05.2008

Skills

  • Customer Service
  • Team Leadership
  • Cash Handling
  • Punctual and Reliable
  • Positive Attitude
  • Flexible Schedule
  • Cash Register Operation
  • Cash handling expertise
  • Store Opening and Closing
  • Money Handling
  • Cashier training
  • New Hire Training
  • Adaptability and Dependability

Timeline

Cashier Team Lead

Jimboy's Tacos
02.2022 - 10.2023

Supervisor

Dollar General
04.2017 - 10.2017

Lane Cook

El Capitan
10.2012 - 10.2015

No Degree - Culinary Arts

Le Cordon Bleu College of Culinary Arts - Hollywood

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Rochelle Blazewick-Chavez