Alexis Chavez
Wilmington,CA
Summary
I consider myself an innovative professional with several years of experience offering quality customer service. I am highly skilled with expertise in understanding people's requests for different services and needs as well as building relationships. I enjoy learning new things and can handle problem solving in any situation. I learn quickly and efficiently and maintain a positive attitude and a positive outlook both in a professional setting and in life. I am a current college student and I will be graduating with my BA in psychology in December of 2024. I am also bilingual in English and Spanish.
Overview
6
6
years of professional experience
Work History
FOH Team Member
Panda Express
San Pedro, California
08.2024 - Current
- Provide exceptional customer service by greeting patrons, taking orders, and handling transactions.
- Ensure food safety by adhering to hygiene guidelines and monitoring food temperatures.
- Manage inventory by assisting with stock counts and restocking supplies as needed.
- Maintain cleanliness of dining and kitchen areas, including equipment and utensils.
- Collaborate effectively with team members to ensure smooth and efficient operations.
- Follow company policies and health regulations, including uniform standards and safety protocols.
- Support promotional activities by informing customers about new items and special offers.
- Assist with closing procedures including cleaning, securing the restaurant, and preparing for the next shift.
Beauty Consultant
Target
Carson, CA
10.2022 - 05.2023
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Recommended appropriate products to meet customers' individual needs.
- Kept counter and display areas in clean and neat fashion.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Displayed merchandise to present visually appealing arrangements that drive sales.
- Finalized purchases and processed payments.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Engaged customers in friendly, professional dialogue to determine needs.
- Collected payments and provided accurate change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Temp/Office Assistant
Soliman Care Family Practice Center
Torrance, CA
10.2021 - 03.2022
- Supported the office and provided general administrative and clerical support to ensure smooth office operations.
- Answered phones and handled incoming and outgoing correspondence.
- Greeted and assisted patients in a professional manner.
- Ensured the office environment was clean, organized, and maintained.
- Handled sensitive information with discretion and maintain confidentiality.
Sales Associate
Staples
Torrance, CA
06.2019 - 03.2020
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Shift Lead
Yogurtland
Redondo Beach, CA
04.2018 - 03.2019
- Completed opening and closing duties to facilitate business operations.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Delegated tasks to employees and monitored activities and task completion.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Checked orders for quality and completeness.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Upheld company standards and compliance requirements for operations.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
Bachelor of Arts - Psychology
California State University - Dominguez Hills
Carson, CA12-2024
Associate of Arts - Psychology
Los Angeles Harbor College
Wilmington, CA12.2022
Skills
- Product sales
- Payment processing
- Problem-solving skills
- Listening skills
- Cash handling
- Stocking and replenishing
- Positive and professional
- Excellent communication skills
- Reliable and punctual
- Written and oral communication skills
- Customer service
- Attention to detail
- Answering phones in an office setting
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
FOH Team Member
Panda Express
08.2024 - Current
Beauty Consultant
Target
10.2022 - 05.2023
Temp/Office Assistant
Soliman Care Family Practice Center
10.2021 - 03.2022
Sales Associate
Staples
06.2019 - 03.2020
Shift Lead
Yogurtland
04.2018 - 03.2019
Bachelor of Arts - Psychology
California State University - Dominguez Hills
Associate of Arts - Psychology
Los Angeles Harbor College