Dynamic team leader with a proven track record in cash handling and customer service. Committed to enhancing operational efficiency and delivering exceptional customer experiences.
Overview
5
5
years of professional experience
Work History
Shift Leader
Panda Express
04.2025 - Current
Supervised and coached team members during shifts to ensure efficient operations and strong customer service.
Managed daily shift responsibilities, including cash handling, task delegation, and maintaining company standards.
Front of House Employee
Panda Express
11.2023 - 03.2025
Provided friendly customer service by taking orders and answering questions.
Handled cash transactions accurately and helped ensure orders were prepared and delivered quickly.
Wait Staff Member
Bella Luna
05.2023 - 09.2023
Delivered exceptional customer service by anticipating guest needs and ensuring satisfaction.
Assisted in training new staff on operational protocols and menu knowledge.
Secretary's Assistant
Everett Randy P DDS
05.2021 - 07.2021
Managed scheduling for patient appointments, optimizing daily workflow and reducing wait times.
Maintained accurate patient records using electronic health record systems to ensure compliance with regulations.
Assisted in billing processes by preparing invoices and verifying insurance details for timely payments.