Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Implemented efficient service techniques, reducing wait times during peak hours for improved customer experience, Ensured compliance with health and safety regulations, maintaining a clean and organized bar environment, Analyzed customer feedback to refine service strategies and improve bar operations continuously, Served high customer volumes during special events, nights, and weekends, Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift, Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory, Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift, Assisted with staff training, sharing expertise in bartending techniques and customer service best practices, Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Delivered exceptional customer service in fast-paced gaming environment, Crafted and served signature cocktails and beverages with precision, Managed cash register operations, ensuring accurate transactions and reconciliations, Maintained cleanliness and organization of bar area to meet health standards, Resolved customer complaints effectively, fostering positive guest experiences, Stayed current on industry trends related to both bartending techniques and popular gaming releases, allowing for meaningful interactions with patrons.