ALEXIS CLARK
Hawkins,TX
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
7
7
years of professional experience
Work History
Teller
PROSPERITY BANK
08.2023 - Current
- Perform numerous functions including processing deposits
- withdrawals
- posting to general ledger accounts
- cashing negotiable items
- processing loan payments
- cashier’s checks while promoting the bank’s products and services and providing excellent customer service.
Customer Service Representative
CHRISTUS
08.2022 - 07.2023
- Accurately inputs all required data elements , including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter.
- Verify insurance information
- Collect payments
- Assists with patient education concerning insurance plan.
- Work from home.
Sales Associate & Customer Service
WALMART
01.2017 - 04.2021
- Undertook POS and cash handling.
- Assisted with online order fulfillment.
- providing guidance and support to members regarding member self-service technology
- processing member purchases
- assisting members with transactions utilizing registers or self-checkout area
- arranging and organizing merchandise.
Education
High School Diploma -
Winona High School
Winona, TXSkills
- Good communication skills
- Good math skills
- Good typing skills
- Leadership
- Cash management
- Conflict resolution
- Epic
- Strong listening/comprehension skills
- Type 40 words per minute
- Strong Work Ethic
- Excellent time management skills
- Call center experience
- Microsoft Excel
- Professional telephone demeanor
- Call Center Operations
- Multi-line phone talent
- Computer Skills
- Teamwork and Collaboration
Timeline
Teller
PROSPERITY BANK
08.2023 - Current
Customer Service Representative
CHRISTUS
08.2022 - 07.2023
Sales Associate & Customer Service
WALMART
01.2017 - 04.2021
High School Diploma -
Winona High School