Alexis Clark

•Welcome guests, manage check-ins and check-outs, and ensure an outstanding guest experience.
•Handle reservations, cancellations, and special requests efficiently.
•Resolve guest concerns promptly to maintain customer satisfaction.
•Process payments, balance cash drawers, and maintain accurate records.

•Processed deposits, withdrawals, and loan payments while maintaining accuracy.

•Balanced cash drawers daily and resolved discrepancies.

•Assisted customers with account inquiries, statements, and financial transactions.

•Provided high-quality customer service while ensuring compliance with banking regulations

•Input and verified patient demographic, financial, and guarantor information.

•Collected payments and assisted with patient insurance education.

•Managed high-volume calls, updated customer records, and ensured account accurac

•Resolved customer issues while maintaining professionalism in a high-pressure environment.

•Handled cash transactions efficiently while adhering to company cash-handling policies.

• Provided excellent customer service and built relationships to encourage repeat business.

•Maintained a balanced cash drawer to ensure financial accuracy at the end of each shift.