Alexis Clayton
DeBary,FL
Summary
Proactive and customer-focused professional with over 10 years of diverse experience in hospitality, food service, wellness, and telecommunications. Proven track record of delivering exceptional service, resolving complex issues, and consistently achieving high levels of customer satisfaction. Recognized for adaptability, reliability, and a strong work ethic. Seeking a food service position where I can leverage my expertise.
Available to start immediately, with the exception of pre-booked international travel from October 24 to November 8, 2024. Beyond this, I offer full availability and a quick ability to learn and excel in new tasks.
Overview
4
4
years of professional experience
Work History
Wellness Guide
Parallel
Deltona, Florida
05.2024 - 10.2024
- Provided high quality customer service by informing clients about diverse wellness products and services.
- Provided active support to clients for their wellness goals, facilitating informed decision-making.
- Fostered positive relationships by successfully managing customer inquiries, resolving concerns in a friendly and professional manner.
- Maintained an up-to-date understanding of all products to effectively assist customers in their purchases.
- Enhanced store organization and display to create a welcoming atmosphere for patrons.
Customer Service Barista
Target
Orange City, FL
09.2023 - 06.2024
- Excelled in providing fast, efficient, and friendly customer service while managing a high volume of orders, ensuring customer satisfaction through prompt delivery.
- Exhibited attention to detail in addressing customer queries, processing transactions effectively, and ensuring a warm store environment.
- Displayed adaptability by aiding various areas of operations such as managing inventory, setting up product displays and constantly adhering to company guidelines.
- Promoted teamwork and enhanced customer satisfaction by actively participating in maintaining cleanliness and organization, optimizing workflow for the entire team.
Lead Customer Service Associate
Wawa
Daytona Beach, Florida
07.2020 - 04.2022
- Supervised shift operations to ensure high-quality customer service delivery in a fast-paced environment.
- Oversaw cash audits, ensuring adherence to safety and food regulations. Proactively resolved customer issues, consistently delivering exceptional service.
- Improved team productivity and service quality through training, mentoring, and instilling best practices within newly hired talent.
- Proactively drove higher customer engagement and revenue through active participation in store promotions and events.
- Fostered an environment of collaboration that promoted the delivery of high-quality services.
Education
High School Diploma -
DeLand High School
DeLand, FL06-2015
Skills
- Customer Service
- Customer Experience Management
- Product Upselling
- Beverage Preparation
- Safe Food Handling
- Cleaning and Sanitizing
- Order Fulfillment
- Quality Assurance
- Workplace Safety
- Customer Identification Checks
- Inventory Management
- POS Systems
- Cash Handling
- Data Entry
- Detail Oriented
- Team Member Training
- Teamwork and Collaboration
- Fast Learner
- Flexible Schedule
Timeline
Wellness Guide
Parallel
05.2024 - 10.2024
Customer Service Barista
Target
09.2023 - 06.2024
Lead Customer Service Associate
Wawa
07.2020 - 04.2022
High School Diploma -
DeLand High School
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