Alexis Cockhern
Grand Prairie,TX
Summary
Knowledgeable Concessions Manager bringing proven expertise in running successful operations. Proficient in day-to-day tasks such as cooking and cleaning as well as business management functions like recordkeeping and financial oversight. Strong team leader and trainer with motivational style. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
1
1
Certification
Work History
Concessions Manager
Delaware North
Arlington, TX
05.2022 - 10.2022
- Developed and implemented effective procedures for inventory control and stock rotation.
- Supervised a team of concession staff to ensure efficient operations.
- Ensured that all food safety regulations were followed at all times.
- Trained new employees on proper sanitation practices, product knowledge, customer service techniques.
- Coached staff members on providing exceptional customer service experiences.
- Trained new employees to perform duties.
Medical Office Specialist
Clinica mi doctor
Arlington, TX
08.2022 - 09.2022
- Answered and directed incoming calls in a professional manner.
- Provided administrative support to medical staff, including scheduling patient appointments and managing physician calendars.
- Performed data entry of patient information into electronic health records system.
- Processed payments from patients and maintained accurate financial records.
- Greeted patients upon arrival at the office, checked-in patients, collected necessary paperwork, and provided directions to exam rooms.
- Scheduled appointments for patients via phone and in person.
- Collected co-pays and insurance data, applying full and proper payment to patient accounts.
Education
Associate of Applied Science -
College of Healthcare Professions
Houston, TX11-2033
Certificate -
College of Healthcare Professions
Houston, TX01-2023
Skills
- Food Prep
- Menu Planning
- Customer Service
- Marketing
- Problem-Solving
- Safe Food Handling
- Patient Scheduling
- Insurance Verification
- Appointment Setting
- Computer Skills
- Appointment Scheduling
- Attention to Detail
- Multitasking and Organization
- Patient Relations
- Phone and Email Etiquette
Certification
medical office Specialist
- nationally registered certified administrative health assistant
Timeline
Medical Office Specialist
Clinica mi doctor
08.2022 - 09.2022
Concessions Manager
Delaware North
05.2022 - 10.2022
Associate of Applied Science -
College of Healthcare Professions
Certificate -
College of Healthcare Professions