My daily responsibilities include selling local corporate, social and wedding events
Responsible for quoting, negotiating and contracting hotel room rates for all in house room blocks
Accountable for responding to all new electronic and phone leads
Issue contracts, established files and process bookings
Monitor all contractual agreements pertaining to pre arrival, arrival, meeting space, food & beverage, overnight accommodations and special concessions
Effectively communicate to all venue departments the information necessary to successfully execute the clients needs while maintaining a good client relationship
Interact professionally with customers, and peers to ensure a successful event outcome
Establish and execute budgets for events
Develop and manage key accounts, new business and ongoing customer relationships to ensure the monthly and quarterly goals are met or exceeded
Event Sales Manager
Mallozzi's Catering
Schenectady, NY
04.2017 - 06.2019
Responsible for selling corporate, social and wedding events
Directly managed all event from the initial meeting through the end of the occasion
Interacted professionally with customers, peers and vendors to ensure a successful outcome
Established, identified and assessed event goals and intended outcomes
Worked within clients budgets to achieve maximum value for both client and company
Exceeded Sales Goals
Service Manager
Jacob and Anthony's Italian
Albany, NY
04.2016 - 04.2017
Manage team of 30 front of house associates and coordinate all scheduling and development
Oversee general operation of the restaurant and insure absolute guest satisfaction
Respond effectively to customer complaints
Publicize the restaurant through social media channels
Assistant Lifestyles Designer
Amy McLaughlin Lifestyles
Newburyport, MA
09.2014 - 02.2016
Assisted with the design and execution of weddings, fundraiser's and other social events
Managed team of five associates
Prepared client contracts and other administrative tasks
Managed company financial systems
Created new marketing collateral
Intern
Mazzone Hospitality
Albany, NY
06.2013 - 08.2013
Worked closely with the Vice President and all meeting and events managers
Constructed competitor analysis
Designed a Standard Operating Procedure Plan (SOP) for all off premise venues
Conducted site visits, pre-event meetings and post events follow ups