Summary
Overview
Work History
Education
Skills
Timeline
Generic
Alexis Coon

Alexis Coon

Chipley,FL

Summary

Results-driven professional with a strong background in customer service and relationship management. Skilled in resolving issues and promoting satisfaction, while effectively managing multiple projects to meet tight deadlines.

Overview

7
7
years of professional experience

Work History

Coil Winding Trainer Lead

Central Moloney
Southport, FL
07.2023 - Current
  • Facilitated hands-on training sessions for new employees on equipment operation.
  • Evaluated trainee performance and provided constructive feedback to enhance skills.
  • Collaborated with management to identify training needs within the organization.
  • Adapted teaching methods according to the needs of individual learners or groups.
  • Managed multiple projects simultaneously while adhering to tight deadlines.

Merchandising Service Team

Lowes Home Improvment
Panama City, Florida
10.2022 - 07.2023
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Online Grocery Associate

Walmart
Lynn Haven, Florida
01.2019 - 10.2022
  • Selected and gathered online grocery orders for customer fulfillment.
  • Ensured product quality by inspecting items before packing.
  • Operated handheld devices to track inventory levels accurately.
  • Provided excellent customer service through effective communication and support.
  • Managed returns and exchanges efficiently in accordance with store policies.
  • Assisted in training new associates on operational procedures and systems.

Education

High School Diploma -

North Bay Haven Charter Acadamy
Panama City, FL
04-2015

Skills

  • Customer relationship management
  • Employee training
  • Customer service
  • Clear verbal communication
  • Equipment operation
  • Performance evaluation
  • Project coordination
  • Communication strategies
  • Conflict resolution
  • Payment collection
  • Safety compliance
  • Forklift operation

Timeline

Coil Winding Trainer Lead

Central Moloney
07.2023 - Current

Merchandising Service Team

Lowes Home Improvment
10.2022 - 07.2023

Online Grocery Associate

Walmart
01.2019 - 10.2022

High School Diploma -

North Bay Haven Charter Acadamy

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