Summary
Overview
Work History
Education
Skills
References:
Timeline
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Alexis Cooper

Las Vegas,NV

Summary

Proactive and adaptable professional with a strong commitment to meeting new challenges and delivering high-quality results. Known for effective problem-solving, strong communication skills, and the ability to build lasting relationships with clients and team members. Focused on supporting team success, achieving company goals, and providing exceptional service.

Overview

7
7
years of professional experience

Work History

Operations Manager

Blackstone Security Services
Las Vegas, NV
02.2025 - Current
  • Oversee and manage all daily security operations across multiple sites or departments, ensuring seamless protection of personnel, assets, and information.
  • Develop, implement, and enforce comprehensive security policies, procedures, and protocols aligned with industry standards, and regulatory requirements.
  • Coordinate incident response activities, including investigation, documentation, and collaboration with law enforcement, and emergency responders.
  • Lead, train, and evaluate security teams to maintain optimal performance, professional conduct, and operational readiness.
  • Liaise with clients, vendors, and internal stakeholders to ensure security strategies meet organizational and client needs.

Business Development Manager

Blackstone Security Services
Las Vegas, NV
01.2024 - 02.2025
  • Led business development initiatives within a high-security environment, expanding the client base and service offerings.
  • Ensured full compliance with federal and state security regulations, minimizing operational risk.
  • Maintained secure handling and confidentiality of sensitive company and employee information.
  • Coordinated internal communications to streamline security operations and enhance client satisfaction.

Security Field Supervisor

Blackstone Security Services
Las Vegas, NV
06.2023 - 06.2024
  • Supervised daily security operations across multiple client sites, ensuring adherence to company policies, and regulatory requirements.
  • Managed, trained, and evaluated security personnel to maintain high standards of performance and professionalism.
  • Conducted regular site inspections and risk assessments to identify vulnerabilities, and implement corrective measures.
  • Responded promptly to incidents and emergencies, coordinating with law enforcement and emergency services as needed.
  • Prepared detailed incident and activity reports to support management decision-making and client communication.
  • Fostered strong client relationships through consistent service quality and proactive problem-solving.

Lead Patrol Driver

Blackstone Security Services
Las Vegas, NV
06.2022 - 06.2023
  • Supervise and coordinate mobile patrol operations, ensuring security officers follow assigned routes, protocols, and client requirements.
  • Conduct routine and random patrols of multiple properties to deter criminal activity, monitor for suspicious behavior, and ensure site safety.
  • Respond promptly to alarms, incidents, and emergencies, providing on-site support and coordinating with law enforcement, or emergency services, as needed.
  • Train, mentor, and evaluate patrol officers, providing guidance on procedures, safety practices, and customer service standards.
  • Complete detailed daily activity, incident, and vehicle inspection reports, maintaining accurate records for management and client review.

Lead Security Supervisor

Allied Universal Security Services
Las Vegas, NV
05.2021 - 05.2023
  • Conducted regular patrols of the premises to identify potential threats or safety hazards.
  • Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
  • Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
  • Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
  • Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
  • Prepared detailed reports on incidents, investigations, and daily activities, facilitating transparent communication with management and clients.

Data Entry Coordinator

Carpets N More
Las Vegas, NV
11.2018 - 02.2020
  • Maintained confidentiality and security of customer data during input and processing in a fast-paced environment.
  • Demonstrated strong multitasking skills amid frequent data audits, supporting operational accuracy.
  • Assisted with administrative duties to improve back-office efficiency.

Education

High School Diploma -

Inderkum High School
Sacramento, CA
05-2014

Some College (No Degree) - Clinical Psychology

Sierra College
Rocklin, CA

Skills

  • Team leadership
  • Client relationship management
  • Emergency response
  • Contract management
  • Performance monitoring
  • Customer service
  • High-pressure environments
  • Business development
  • Decision-making
  • Productivity improvement specialist
  • Policy development
  • Staff training
  • Crisis communication
  • Emergency management
  • Security operations
  • Incident response

References:

  • Noah Nathanson- Asset Protection Manager, (661) 902-8084
  • LaToya Johnson- Builder Coordinator Manager, (702) 600-8838
  • DeLisa Sherroll- Division Manager, (334) 220-7294

Timeline

Operations Manager

Blackstone Security Services
02.2025 - Current

Business Development Manager

Blackstone Security Services
01.2024 - 02.2025

Security Field Supervisor

Blackstone Security Services
06.2023 - 06.2024

Lead Patrol Driver

Blackstone Security Services
06.2022 - 06.2023

Lead Security Supervisor

Allied Universal Security Services
05.2021 - 05.2023

Data Entry Coordinator

Carpets N More
11.2018 - 02.2020

High School Diploma -

Inderkum High School

Some College (No Degree) - Clinical Psychology

Sierra College