Alexis Corniel
Passaic,NJ
Summary
Skilled Business Development leader offering 10 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
10
10
years of professional experience
Work History
Buisness Development Manager
ORBCOMM
Rochelle Park, NJ (Remote)
01.2020 - Current
- Successfully manage the Northeastern to Western region of the United States providing IoT data solutions, M2M management platforms, Trailer telematics and EV charging solutions
- Foster and maintain strong relationship with Verizon, , T-Mobile to expand business opportunities
- Deliver presentations & live demonstrations resulting into successful quotes and proposals
- Make over 30 cold calls per day as well as warm lead calls
- Proactively generated new leads for the transportation and enterprise sectors in North America
- Accomplished inside sales and account management, delivering trailer telematics, IoT, network failover and SaaS packaged solutions
- Onboard and maintain customer relation
- Accountable for meeting quarterly hardware, service and ARR targets and presenting pipeline forecasts to management through CRM and Salesforce.
Customer Success Manager
Microsoft
New York, NY (Hybrid)
01.2017 - 01.2020
- Proactively assess customers’ needs and recommend solutions that enhances their overall customer experience
- Worked closely with Account Executive and Engineer
- Demo/Showcased Microsoft technology solutions that power digital transformation
- Engaged in the sale of Microsoft Cloud-based solutions such as Office, Business Premium365, Dynamics and Azzure
- Monitored customer progress and addressed customer inquiries with timely and accurate updates.
- Conducted periodic user training sessions to support customer understanding and product feature utilization.
- Generated reports and communicated results to stakeholders to provide insights into customer success.
- Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team.
Assistant Store Manager
T-Mobile
Paramus, NJ (On-Site)
01.2014 - 01.2017
- Provided motivation for the sales team to move towards excellence and increasing sales
- Developed the sales team to make sure that the customers experience is pleasurable and memorable
- Facilitated customer needs to develop trust and loyalty to the company by effective problem solving and promoting brand awareness.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Education
Bachelor of Arts - Business Administration And Management
Dominican College of Blauvelt
Orangeburg, NY05.2006
Skills
- Excellent People Skills
- Creative Problem Solver
- Goals and Performance
- Negotiation
- Sales Quota Management
- Client Relationship-Building
- Sales Leadership
- Forecasting Ability
- Team Collaboration
- New Business Development
- Territory Management
- Account Management
- Salesforce Utilization
- Closing Techniques
- Enterprise Sales
- Revenue Forecasting
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Buisness Development Manager
ORBCOMM
01.2020 - Current
Customer Success Manager
Microsoft
01.2017 - 01.2020
Assistant Store Manager
T-Mobile
01.2014 - 01.2017
Bachelor of Arts - Business Administration And Management
Dominican College of Blauvelt