Alexis Cox
Brent,AL
Summary
Office Support Professional with several years of experience providing exceptional administrative and customer service support. Skilled in managing daily office operations, including scheduling, data entry, filing, and record keeping.
Overview
6
6
years of professional experience
Work History
Data Entry Administrator
ICS
Birmingham, AL
12.2022 - 09.2023
- Updated existing databases with new entries.
- Compiled and sorted confidential information.
- Verified accuracy of data entered by comparing it with source documents.
- Maintained organized filing systems for easy retrieval of documents.
- Updated existing records as needed when changes occurred or new information was received.
Administrator, Skiptracer, Data Entry Admin
National Locating and Recovery
Chelsea, AL
03.2020 - 03.2022
- Successfully located and verified contact information for individuals who had moved without leaving a forwarding address.
- Interpreted legal documents related to judgments, liens, and bankruptcies.
- Ensured compliance with relevant privacy laws when conducting investigations related to personal data.
- Utilized techniques such as database searches, internet research, and social media investigations to locate individuals/collateral.
- Managed client expectations by providing regular status updates on progress made toward locating individuals.
TCA Administrator
Prometric
Birmingham, AL
04.2019 - 03.2020
- Recruited, hired, trained, and terminated departmental personnel.
- Ensured the safety of test takers by maintaining a secure environment at all times.
- Oversaw check-in process for exam candidates ensuring compliance with state laws and regulations.
- Provided technical assistance to test takers during exams.
Office Administrative Assistant
Elb Consulting, Inc. - Cost Segregation & Tax Credit Services
Helena, AL
02.2018 - 03.2019
- Managed office operations and procedures, including filing systems, mail flow, and data entry.
- Maintained files and filing, keeping sensitive information confidential.
- Screened incoming telephone calls, routing to appropriate personnel.
- Create final reports based on tax depreciation studies.
- Create PDFs and spreadsheets based on data provided.
- Created expense reports, tracked invoices, and processed payments.
Education
High School Diploma -
Madison County High School
Gurley, AL05-2016
Some College (No Degree) - Business Administration
Saylor Academy
Remote/Online Skills
- Process Improvement Strategies
- Data Validation Techniques
- Fast Typing Speed
- Task Prioritization
- Investigative Research and Background Checks
- Data Analysis and Data Management
- Report Writing
- Legal Compliance and Time Management
- Critical Thinking Abilities
- Repossessions Industry Knowledge
- Professional Phone and Communication Skills
References
References available upon request.
Timeline
Data Entry Administrator
ICS
12.2022 - 09.2023
Administrator, Skiptracer, Data Entry Admin
National Locating and Recovery
03.2020 - 03.2022
TCA Administrator
Prometric
04.2019 - 03.2020
Office Administrative Assistant
Elb Consulting, Inc. - Cost Segregation & Tax Credit Services
02.2018 - 03.2019
High School Diploma -
Madison County High School
Some College (No Degree) - Business Administration
Saylor Academy