Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexis Craig

Creve Coeur,IL

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

14
14
years of professional experience

Work History

Office Manager/Remote

Dedicated Truck, Inc.
05.2017 - Current
  • Maintain office efficiency by implementing office systems, layouts/apps
  • Leverage data and analytics to make informed decisions and drive business improvements
  • Review and maintain office inventory
  • Review and sign contracts for companies/brokers/insurance
  • Call brokers to arrange load bookings and discuss/agree upon rates
  • Quarterly fuel taxes
  • QuickBooks
  • Payroll

Chiropractic Assistant

Eastside Wellness Chiropractic
05.2013 - 11.2017
  • Answered phones to respond to customer questions, provide information and schedule appointments.
  • Calling insurance companies/Medicare for patient benefits and coverage.
  • Review and file patient EOBS, charges and office accounts
  • Management duties when the manager is away – including payroll, accounts payable and receivable, deposits.
  • Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
  • Interacting with providers and patients Assist providers with ART, laser treatments, electric muscle stimulation.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.

Team Member

Michaels Italian Feast
09.2010 - 05.2015
  • Assist customers with to-go orders and check meals for accuracy
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Assisted with employee training initiatives by sharing expertise and best practices with new hires, helping them acclimate quickly to their roles as restaurant team members.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Served food and beverages promptly with focused attention to customer needs.

Cashier

Menards
05.2013 - 04.2014
  • Greet customers at the door and register
  • Restocked and organized merchandise in front lanes.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Bachelor of Science -

Methodist College
Peoria, IL
01.2022

Some College (No Degree) - Business

Illinois Central College
East Peoria, IL

High School Diploma -

Metamora Township High School
Metamora, IL
05.2011

Skills

  • Customer Service & Satisfaction
  • Creative Problem Solving
  • Excellent Typing & Computer Skills
  • Proficient in Word, Excel, & QuickBooks
  • Business Analysis and Reporting
  • Strong Leadership Skills
  • Financial Accounting
  • Employee Training

Timeline

Office Manager/Remote

Dedicated Truck, Inc.
05.2017 - Current

Chiropractic Assistant

Eastside Wellness Chiropractic
05.2013 - 11.2017

Cashier

Menards
05.2013 - 04.2014

Team Member

Michaels Italian Feast
09.2010 - 05.2015

Bachelor of Science -

Methodist College

Some College (No Degree) - Business

Illinois Central College

High School Diploma -

Metamora Township High School

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Alexis Craig