Alexis Crihfield
Las Vegas
Overview
2026
2026
years of professional experience
Work History
Sales Representative
Nike
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Behavioral Health Technician
Crossroads Of Southern Nevada
06.2023 - Current
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Searched resident belongings prior to and during stays.
- Performed client intake procedures according to internal standards for new admissions.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Assisted patients in developing individualized goals for recovery and provided ongoing support throughout the process.
- Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
- Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans addressing each patient''s unique needs.
- Educated families on mental health conditions and available resources, empowering them to better support their loved one''s journey towards wellness.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
Education
Advanced Diploma -
Lincoln High School
Sioux Falls, SD2022
Skills
- Customer service
- Customer relations
- Customer relationship building
Bilingual fluent in English and Spanish
- Interpersonal communication skills
- Strategy development
- Staff training
Languages
Spanish
Professional Working
Timeline
Behavioral Health Technician
Crossroads Of Southern Nevada
06.2023 - Current
Sales Representative
Nike
Advanced Diploma -
Lincoln High School
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