Hi, I’m
Alexis Crofton
Forney ,TX
Success isn't just about what you accomplish in your life; it's about what you inspire others to do.
Unknown
Summary
Results-focused inside sales/sales associate dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Hardworking sales associate bringing 5+ years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations.
Reliable employee seeking insides sales position. Offering excellent communication and good judgment..
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level inside sales position. Ready to help team achieve company goals.
Overview
5
years of professional experience
1
year of post-secondary education
Work History
Legacy Hair & Co
Hairstylist Booth Renter
09.2022 - Current
Job overview
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Mixed pigments and used proper techniques to achieve desired color.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Distributed business cards outside of salon to generate new business.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Identified appropriate marketing channels and target customers for campaigns.
- Coordinated with social media, public relations and other teams to execute product introductions.
Lavish Hair Lounge
Hairstylist Commission Based
07.2020 - 09.2022
Job overview
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Distributed business cards outside of salon to generate new business.
- Organized sales area and work station to showcase products and boost sales.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
Lavish Hair Lounge
Hairstylist's Assistant
07.2019 - 07.2020
Job overview
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Offered exceptional service and support to walk-in and scheduled customers.
- Answered telephone calls to provide information and schedule new appointments.
- Completed basic styles for regular customers by using strong blow-drying and curling abilities.
- Assisted hairdressers with cutting, coloring and styling hair to maintain salon workflow efficiency.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Answered over Number phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options.
Pizza Hut
Server
01.2019 - 06.2019
Job overview
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Nike
Retail Sales Associate
08.2018 - 01.2019
Job overview
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
Double A Services
Office Manager
05.2018 - 08.2018
Job overview
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Compared vendor prices and negotiated for optimal savings.
- Utilized client and staff feedback to maintain customer partnerships and increase revenue.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Sourced vendors for special project needs and negotiated contracts.
- Arranged corporate and office conferences for company employees and guests.
Sonic
Car Hopper
10.2016 - 05.2017
Job overview
- Answered guest questions and promoted special products.
- Assisted customers in choosing menu items by providing food complementing information.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Operated manual and electric appliances to peel, slice and trim food.
- Operated as full-service food provider in Type establishment by taking orders, preparing meals and collecting payments.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Endorsed products by making recommendations and promoting specials, increasing daily sales by Number%.
Education
Tyler Junior CollegeTyler, TX
from Basics
Angelo State UniversitySan Angelo, TX
from Agricultural Business
10.2017
North Forney High SchoolForney, TX
05.2017
Trinity Valley Community CollegeAthens, TX
Cosmotolgy from Cosmotolgy
2018.07 - 2019.08 (1 education.year_Label & 1 education.month_Label)
Skills
- Service Promotions
- Customer Preferences
- Customer Buying Trends
- Social Media Platforms
- Problem Anticipation and Resolution
- Popular Trends
- Outstanding Client Retention
- Originality and Creativity
- Digital Recordkeeping
- Marketing Familiarity
- Networking Expertise
- Business Management
- Word Processing
- Services Marketing
- Desktop and Laptop Computers
- Industry Standards
- Cash Register Operations
- Accounting and Billing
- Trend Tracking
- Persuasion and Personal Influence
- Intake Forms
- Administrative Duties
- Constructive Feedback
- Phone Inquiries
- Following Up with Clients
- Retail Inventory Management
- Business Operations
- Spreadsheet Tracking
- Client Needs Evaluation
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Hairstylist Booth Renter
Legacy Hair & Co
09.2022 - Current
Hairstylist Commission Based
Lavish Hair Lounge
07.2020 - 09.2022
Hairstylist's Assistant
Lavish Hair Lounge
07.2019 - 07.2020
Server
Pizza Hut
01.2019 - 06.2019
Retail Sales Associate
Nike
08.2018 - 01.2019
Trinity Valley Community College
Cosmotolgy from Cosmotolgy
2018.07 - 2019.08 (1 education.year_Label & 1 education.month_Label)
Office Manager
Double A Services
05.2018 - 08.2018
Car Hopper
Sonic
10.2016 - 05.2017
Tyler Junior College
from Basics
Angelo State University
from Agricultural Business