Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Croxton

Huntsville,AL

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

7
7
years of professional experience

Work History

Medical Assistant/First Impression Specialist

Urgent Care For Children
Huntsville, AL
08.2022 - Current
  • Prepared treatment rooms for patient examinations.
  • Maintained inventory logs and restocked exam rooms when needed.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Documented notes during patient visits.
  • Operated x-ray technology, to administer diagnostic tests.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.

Team Lead

Walmart
Huntsville, AL
01.2022 - 07.2025
  • Collaborated with other departments to develop effective solutions that meet customer needs.
  • Delegated tasks appropriately according to individual skill sets.
  • Maintained accurate records of employee attendance and task completion times.
  • Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
  • Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
  • Supported the manager in developing plans for future projects, initiatives and objectives.
  • Completed daily quality assurance duties to provide feedback for improvements.
  • Assessed market trends and competitor strategies to inform team direction and focus.

Personal Shopper

Walmat
Hazel Green, AL
05.2019 - 01.2022
  • Filled and dispensed Orders for customers
  • Greeted and helped customers
  • Handled returns and exchanges according to company policies.
  • Upheld all safety regulations as outlined by the company's health and safety policy.
  • Assisted in organizing and restocking merchandise to ensure sales floor remained tidy and appealing.

Front of House Employee

Chick-fil-A
Huntsville, AL
02.2018 - 05.2019
  • Participated in team meetings to discuss performance metrics and areas for improvement.
  • Coordinated with back-of-house staff to ensure timely preparation and delivery of orders.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Inspected orders to make sure they were accurate before handing them to customers.
  • Greeted customers promptly and responded to questions.
  • Operated cash registers, credit card machines and other related equipment accurately.
  • Worked closely with front-end team to manage queues and reduce waiting times.
  • Served orders to customers at windows, counters and tables.
  • Promoted food items, beverages and desserts to increase sales.
  • Maintained safe food handling practices to prevent germ spread.

Education

High School Diploma -

Hazel Green High School
Hazel Green
05-2019

Skills

  • Money handling
  • Patience and empathy
  • Conflict resolution
  • Patient-focused care
  • Check-in coordination
  • Direct patient care
  • Vital signs and examinations

Timeline

Medical Assistant/First Impression Specialist

Urgent Care For Children
08.2022 - Current

Team Lead

Walmart
01.2022 - 07.2025

Personal Shopper

Walmat
05.2019 - 01.2022

Front of House Employee

Chick-fil-A
02.2018 - 05.2019

High School Diploma -

Hazel Green High School

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Alexis Croxton