ALEXIS CRUZ
Surprise,AZ
Summary
Detail-oriented Administrative Professional experienced in coordinating schedules, maintaining confidential documentation, and streamlining workflows. Enhanced operational efficiency and client satisfaction through effective management of client relationships and meticulous attention to detail in fast-paced environments.
Overview
4
4
years of post-secondary education
10
10
years of professional experience
Work History
Hairstylist
Styles by Cruz
Surprise, USA
05.2019 - Current
- Demonstrated administrative competencies in client relationship management, appointment scheduling, and calendar coordination to enhance client satisfaction.
- Executed customer service and front-desk operations, maintained accurate documentation, managed accounts receivable, and ensured compliance with health and safety regulations for seamless service delivery.
- Coordinated marketing and client retention initiatives, facilitated vendor communication, and managed daily operational planning to support overall business performance.
Marketing and Sales
Ride Now Powersports
, USA
12.2023 - 07.2024
- Coordinated multi-site marketing campaigns, ensuring timely execution across all locations.
- Facilitated communication between internal teams, vendors, and leadership to align project goals.
- Track campaign performance metrics and prepare reports.
- Track campaign performance metrics and preparing reports.
- Managed marketing efforts across multiple sites in Texas.
Trainer, Bartender, Server
Oregano's Pizza Bistro
Surprise, USA
08.2016 - 08.2020
- Provided attentive service to diverse clientele, ensuring a positive dining experience.
- Coordinated service for multiple tables while effectively prioritizing customer needs.
- Adjusted workflows quickly to meet shifting priorities in a fast-paced environment.
- Executed food safety and alcohol service procedures to maintain compliance and customer safety.
Behavioral Health Therapist
Trumpet Behavioral Health
Peoria, USA
07.2018 - 12.2018
- Managed confidential records and documented client interactions to ensure compliance and facilitate treatment continuity.
- Coordinated appointments and monitored compliance with regulatory standards to enhance client access to care.
- Facilitated interdisciplinary communication and supported adherence to policies to promote effective collaboration in client treatment.
- Facilitated communication among various departments to enhance collaboration., and supporting policy adherence.
Education
Hair Design License -
Arizona Board of Cosmetology
ArizonaBachelor of Arts - psychology, mass communications
Arizona State University
West Campus, AZ 08.2014 - 05.2018
Skills
- Client management
- Appointment scheduling
- Health and safety compliance
- Time management
- Attention to detail
- Effective communication
- Empathy and patience
Training
ICH - International Good Clinical Practices, Pharmaceutical Medicine of the Royal Colleges of Physicians
Timeline
Marketing and Sales
Ride Now Powersports
12.2023 - 07.2024
Hairstylist
Styles by Cruz
05.2019 - Current
Behavioral Health Therapist
Trumpet Behavioral Health
07.2018 - 12.2018
Trainer, Bartender, Server
Oregano's Pizza Bistro
08.2016 - 08.2020
Bachelor of Arts - psychology, mass communications
Arizona State University
08.2014 - 05.2018
Hair Design License -
Arizona Board of Cosmetology