Alexis Cruz
Arizona Department of Corrections
2602 E 6th St,AZ
2
Languages
10
years of professional experience
Experienced in enforcing policies, regulations and maintaining order, with good communication, de-escalating techniques and problem-solving skills. Skilled in monitoring inmate behavior, reporting and and emergency response. perform patrol checks, inspections, and security checks on a consistence maner. Seeking to advance as a Customs and Border Protection Officer with my experience in searching for contraband and Maintaining order in a correctional facility .
Work History
Correctional Officer
8 Years 2 Months- Enforcing the rules, policies, and regulations.
- Supervising inmate activity to prevent fights or illegal active.
- Conduct pat downs, Strip searches, shakedown's in the housing unites and around the facilities and yard.
- Conduct searches for contraband with the assistance of k9's, metal detectors, and x ray body scanners.
- Respond to emergency situations to provide back up or medical assistance.
- Conduct security checks at regular and irregular times to ensure compliance.
- Inspected mail and personal property for any altered or illegal belongings or drugs to include cloth and mail.
- Conduct checks on locks, doors, windows, Fences, Gates, and perimeter checks to prevent escapes.
- Apply mechanical restrains ( hand cuffs, leg irons, belly chains), and the use of chemical agents (mk4, mk9), also taser 7 qualified.
- Annual weapons training with hand gun and police shot gun, also for self defense.
- Apprehend and conduct interviews on suspects.
- Conduct transportation of inmates to the hospital in a state vehicle.
- Build good communications and de escalation skills to prevent potential dangerous situations.
- Crowd control to keep traffic moving smoothly.
General Laborer
1 Year 2 Months- Welding and fabricating, routine maintenance.
- Performed general labor duties such as digging, lifting, carrying, and loading materials.
- Operated a variety of hand tools and power equipment in the performance of assigned tasks.
Customer Service Representative
9 Months- Assist customers with there bills and account and try to keep them from canceling
- resolve customer issues in a kind and timely manner
- Make sales for at&t and direct tv
- Customer retention
Service Technician
4 Months- Service a/c units
- Repair, replace or install HVAC units
- Inspect and test electrical components
- Customer service
Education
No Degree - Hvac
General Welding
High School Diploma
Skills
First aid training
Emergency response
De-escalation techniques
Conflict resolution skills
Hand tools
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Correctional Officer
Arizona Department of Corrections
08.2018 - CurrentRead More
General Laborer
Rp Trucking
06.2017 - 08.2018Read More
Customer Service Representative
Advanced Call Center Technologies LLC
09.2016 - 06.2017Read More
Service Technician
Grasp Heating & Cooling
05.2016 - 09.2016Read More
Cochise College
No Degree from Hvac
Read More
Cochise College
General Welding
Read More
Douglas High School
High School Diploma
Read More