Alexis Culbreath
Manassas,VA
Summary
Successful at assessing and understanding problems and developing proactive, successful solutions to meet customer needs and maximize system performance. Positive, upbeat and committed to continuous professional development.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Driver
Amazon
Gainesville, VA
- Current
- Loading, packing, and unloading delivering items to clients or businesses in a safe timely manner.
HVAC Installer
United Air Temp
Sterling, VA
08.2022 - 07.2023
- Installs various types of equipment and ensures all equipment is operating efficiently
- Installs and repairs duct work
Warranty Administrator/Loaner Representative
BMW of Sterling
Sterling, VA
03.2019 - 08.2022
- Booking and billing service invoices, properly paying tech times and labor amounts.
- Dealing one on one with warranty companies regarding collection of payments and insuring that the vehicle has warranty coverage.
- Managing a dealership fleet of vehicles that are presented to customers when there is damage or a fault being fix on there vehicle.
- Communicating directly with customers and providing proper customer service
- Collecting payments that come with a loaner
DETAILER/ADMINISTRATIVE ASSISTANT
PURE CAR CARE
Manassas, VA
05.2017 - 05.2021
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
- Washes cars and trucks daily for auto dealerships
- Answers phone calls and schedule appointments for customers in need of service.
Customer Service Representative
FAIR OAKS CHRYSTLER JEEP AND DODGE
CHANTILLY
12.2018 - 02.2019
- Answer phone calls and takes payment for customers that had their car serviced
- Files RO's for service advisors that will need them at a later date
- Assist accounting and warranty whenever they need assistance
- Called customers that had a bad experience at the dealership
- Called customers about important recalls and maintenance needed on vehicle
Education
High school diploma -
Stonewall Jackson High School
01.2017
Some College (No Degree) -
NORTHERN VIRGINIA COMMUNITY COLLEGE
Skills
- Independent Worker
- Reliable transportation
- Well-Organized
- Works good with people
- Manages time wisely
- Receptionist
- Filing
- Customer Service Skills
- Microsoft
- Microsoft Word
- Billing
- Organizational Skills
- Microsoft Office
- Inventory
- Outlook
- Auto Service Management
- Customer service
- Front desk
- Communication skills
- Sales
- HVAC
- Microsoft Excel
- Dealership experience
- Computer skills
- Office experience
- Fleet management
Certification
Driver's License
DOT Courier
Timeline
HVAC Installer
United Air Temp
08.2022 - 07.2023
Warranty Administrator/Loaner Representative
BMW of Sterling
03.2019 - 08.2022
Customer Service Representative
FAIR OAKS CHRYSTLER JEEP AND DODGE
12.2018 - 02.2019
DETAILER/ADMINISTRATIVE ASSISTANT
PURE CAR CARE
05.2017 - 05.2021
Delivery Driver
Amazon
- Current
High school diploma -
Stonewall Jackson High School
Some College (No Degree) -
NORTHERN VIRGINIA COMMUNITY COLLEGE
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