Alexis Cushman
810 E Brian St, Unit 8, Tea,SD
Summary
I am a therapeutic professional with extensive experience addressing mental health challenges and facilitating client growth. Known for collaborative approach and dedication to achieving meaningful results. Reliable team player with strong skills in conflict resolution and adaptability, ensuring client-centric care.
Overview
12
12
years of professional experience
1
1
Certification
Work History
CARE Therapist
Southeastern Behavorial Healthcare
600 S Cliff Ave, Sioux Falls, SD, 57104
06.2024 - Current
- Facilitated individual and group therapy sessions to promote mental wellness and coping strategies.
- Developed tailored treatment plans based on patient assessments and therapeutic goals.
- Collaborated with multidisciplinary teams to coordinate comprehensive care for clients.
- Implemented evidence-based practices to enhance therapeutic interventions and outcomes.
- Advocated for client needs within healthcare systems, ensuring access to necessary resources.
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Developed strategies to help patients cope with stress and anxiety and build resilience.
- Developed creative therapeutic approaches to address unique client challenges and promote lasting change.
- Enhanced patient resilience, equipping them with effective coping strategies for long-term mental health.
- Facilitated support groups, supporting safe and collaborative environments for clients.
Optician
Sams Club
Sioux Falls , South Dakota
04.2017 - Current
- Evaluated completed lenses to check compliance with customer specifications and accuracy against orders.
- Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat.
- Completed facial measurements such as temple length, bridge size and vertex distance.
- Completed detailed measurements of client faces to document details such as eye size and optical centers, vertex and pupillary distances and temple length
- Prepared work orders outlining all specifications for new lenses and frames.
- Conducted initial patient tests such as pressure evaluations, acuity assessments and autorefraction evaluations.
- Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
Certified Pharmacy Technician
Sams Club Pharmacy
Sioux Falls, SD
11.2021 - 10.2024
- Responded to incoming phone calls, delivering accurate information and support to customers and healthcare providers.
- Addressed customer challenges through direct interaction and telephone support, ensuring efficient order processing and effective system navigation.
- Facilitated direct communication with doctors' offices through telephone, fax, and email correspondence.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Ensured integrity of customer data and insurance provider details to support operational efficiency.
- Addressed complex non-routine issues, including third-party billing discrepancies and customer service challenges.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Processed and dispensed prescriptions accurately to ensure patient safety.
Internship Student
Cayman Court
Sioux Falls , South Dakota
09.2019 - 12.2019
- Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Provided staff coaching, mentoring and consultation to enhance performance and professional development.
- Remained alert to problems or health issues of clients and competently responded.
- Scheduled and accompanied clients to medical appointments.
- Documented vitals, behaviors and medications in client medical records.
- Entrusted to handle confidential and sensitive situations in professional matter.
Student Custodian
SDSU
Brookings , South Dakota
08.2015 - 04.2016
- Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls.
- Scrubbed, top-coated, buffed and varnished hard floors.
- Identified concerns with facilities, including repair needs and major maintenance concerns, and escalated issues to management.
- Performed daily checklists at dorms and throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
- Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
- Applied correct chemical solutions and used proper equipment to avoid damage to floors and fixtures.
- Maintained optimal supply levels to meet daily and special cleaning needs.
Sandwich Artist
Subway
Belle Fourche, South Dakota
03.2014 - 04.2015
- Performed shift change tasks each day to keep store efficient and neat.
- Promoted customer loyalty by efficiently handling food and service complaints.
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Operated manual and electric appliances to peel, slice and trim food.
- Communicated menu item information and offered suggestions to promote featured products.
- Reduced customer wait times by quickly and efficiently operating customer window and sales register.
- Consistently met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Executed sandwich artistry duties with very low occurrence of errors.
Education
High School Diploma -
Belle Fourche High School
Belle Fourche, SDBachelor of Sociology - Sociology
South Dakota State University
Brookings, SDMaster of Science - Clinical Mental Health Counseling
South Dakota State University
Brookings, SD12-2024
Skills
- Crisis Intervention
- Social services
- Case Management
- Analytical thinking
- Knowledge of medical and psychiatric terminology
- Behavioral Intervention Plans (BIP)
- Patient Assessment
- Customer Service
- Team Management
- Verbal and Written Communication
- Recordkeeping and Documentation
- Patient Profile Setup
- Relationship Building
- Prioritization and Organization
- Data Entry
- Regulatory Compliance
- Medication Documentation
- Medical Insurance Claims Processing
- Staff Leadership
- HIPAA Compliance
- Confidentiality Practices
- Treatment Planning
- Psychoeducation
- DBT techniques
Accomplishments
- Citi Training: Online Certification regarding sociology and reseach. (South Dakota State University)
- Mental Health Certified: 5/7/20-6/7/20, Certificates in 3 areas - Mental Health First Aid Youth, Mental Health First Aid Adult, and QPRT (Suicide, Intervention)
- National Honors Society: Maintained a 3.5 GPA, Alpha Kappa Delta and Email: AKD@lemoyhne.edu, Top 10% of the class due to high academic performance.
- Certified Pharmacy Technician- Excpt certification PTU.therapeuticresearch.com
Certification
- Licensed Professional Counselor - 06/03/2026-11/30/2028
- [Area of certification], [Company Name] - [Timeframe]
Languages
Spanish
English
Timeline
CARE Therapist
Southeastern Behavorial Healthcare
06.2024 - Current
Certified Pharmacy Technician
Sams Club Pharmacy
11.2021 - 10.2024
Internship Student
Cayman Court
09.2019 - 12.2019
Optician
Sams Club
04.2017 - Current
Student Custodian
SDSU
08.2015 - 04.2016
Sandwich Artist
Subway
03.2014 - 04.2015
High School Diploma -
Belle Fourche High School
Bachelor of Sociology - Sociology
South Dakota State University
Master of Science - Clinical Mental Health Counseling
South Dakota State University