Alexis DaCosta
Charlotte,NC
Summary
Detail-oriented professional with 5+ years of experience in data-intensive and compliance-focused environments, including documentation accuracy, issue investigation, and process improvement. Adept at reviewing and verifying information, resolving discrepancies, and maintaining accurate, up-to-date records. Known for strong written and verbal communication, the ability to meet deadlines under pressure, and work both independently and collaboratively to achieve team goals. Brings a proactive problem-solving mindset, excellent attention to detail, and a commitment to delivering accurate and timely results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Packaging Operator & Trainer
COSETTE PHARMACEUTICALS
Lincolnton, NC
11.2020 - Current
- Supports GMP-compliant packaging operations by ensuring accurate documentation, system entries, and adherence to SOPs
- Reviewed, verified, and processed high-volume operational records to ensure accuracy, completeness, and compliance with established procedures.
- Investigate operational issues through data analysis and documentation review, escalating quality-impacting concerns to appropriate teams.
- Collaborate cross-functionally with quality, production, and leadership teams to resolve issues impacting quality and compliance.
- Trains employees on documentation accuracy, compliance requirements, and proper system usage to reduce errors and improve audit readiness.
Preschool Teacher
EARLY BEGINNINGS
Charlotte, NC
02.2020 - 11.2020
- Organized and implemented structured programs to enhance children's learning, fostering cognitive and social development
- Communicated clearly to families while managing multiple responsibilities in a regulated environment.
- Tracked and documented student and classroom information accurately on digital systems.
Sales Associate
OLD NAVY
Gastonia, NC
06.2018 - 10.2019
- Provided thoughtful, solutions-oriented support to customers across high-volume interactions while using company systems to troubleshoot inventory, pricing, and account concerns
- Used POS systems and internal databases for order resolution and customer updates.
Dance Teacher
GLAMOURS PRODUCTIONS
Lincolnton, NC
09.2014 - 08.2017
- Planned and managed multiple programs simultaneously, showcasing multitasking and organizational skills
- Coordinated student activities while maintaining attention to individual progress and improvement
Cashier
WALMART
Lincolnton, NC
10.2015 - 12.2016
- Operated registers with precision, ensuring accurate financial transactions and accountability
- Resolved customer concerns with professionalism, contributing to a secure and compliant transaction process
Education
Bachelor of Arts - History
University of North Carolina At Charlotte
Charlotte, NC12-2019
Associate of Arts -
Gaston College
Dallas, NC07-2017
Skills
- Data management
- Data Verification & Accuracy
- Compliance with regulatory frameworks
- Critical thinking
- Problem solving
- Report writing
- Record Processing & Data Entry
- Attention to Detail
- Cross-Functional Collaboration
- Confidential Data Handling
- Strong Organizational & Multitasking Skills
Accomplishments
Promoted to Lead Operator within two years for excellence in performance and leadership.
Certification
• Certified Packaging Operator Trainer (Cosette Pharmaceuticals)
• Google Project Management Professional Certificate (In Progress) Relevant coursework: process improvement, documentation control, risk management
• Google Project Management Professional Certificate (In Progress) Relevant coursework: process improvement, documentation control, risk management
Timeline
Lead Packaging Operator & Trainer
COSETTE PHARMACEUTICALS
11.2020 - Current
Preschool Teacher
EARLY BEGINNINGS
02.2020 - 11.2020
Sales Associate
OLD NAVY
06.2018 - 10.2019
Cashier
WALMART
10.2015 - 12.2016
Dance Teacher
GLAMOURS PRODUCTIONS
09.2014 - 08.2017
Bachelor of Arts - History
University of North Carolina At Charlotte
Associate of Arts -
Gaston College