Alexis D'Amico
Rochester Hills,MI
Summary
Detail-oriented professional with a strong background in investigative work, specializing in uncovering fraud and misconduct through thorough information gathering and analysis. Recognized for critical thinking, adaptability, and effective communication in fast-paced, high-stakes environments. Known for reliability and collaborative teamwork, with a proven ability to meet evolving investigative demands and deliver accurate, evidence-based outcomes.
Overview
6
6
years of professional experience
Work History
Financial Crime Investigator II
Criminal Investigations Division of the Florida Department of Financial Services, Bureau of Public Assistance Fraud
03.2023 - 10.2024
- To investigate fraud in state-administered public assistance programs according to the provision of Florida Statutes.
- To identify offenders and deter fraud in the public assistance programs governed by these statutes.
- The responsibility to examine all records, including electronic benefit transfer records, and inquire of all persons who may know of any irregularity incidental to the disbursement of public monies, food assistance, Medicaid, and other items or benefits.
- Responsible for serving subpoenas, interviewing witnesses and suspects in alleged fraud cases, among investigating evidence utilizing National Crime Information Systems (NCIS/NCIC).
- Conducted comprehensive investigations into public assistance fraud cases, ensuring compliance with state regulations.
- Analyzed financial records and documentation to identify potential fraudulent activity, improving case accuracy.
- Mentored junior investigators on investigative techniques, fostering professional development and knowledge sharing within the team.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Completed Financial Crime Investigator (FCI) Academy in August 2023.
Social Media Director/DJ Personality
Flagler College Radio Station
06.2020 - 12.2023
- Serve as a radio personality DJ, engaging listeners and delivering dynamic broadcasts.
- Manage social media accounts to post news, updates, and music information, effectively promoting the station.
- Enhance communication skills by announcing weather updates and important local information for daily audiences.
- Utilize iMediaTouch to integrate new music and broadcast liners, ensuring a seamless on-air experience.
- Execute promotional strategies to increase station visibility and listener engagement.
Sales Associate
Anchor Boutique
06.2021 - 10.2022
- Managed store operations, including opening and closing procedures, ensuring products were clean, well-presented, and organized.
- Maintained store organization while assisting customers in locating products and addressing their needs.
- Played a key role in training and recruiting new employees, contributing to a skilled and effective team.
- Handled register operations, processed merchandise returns, and placed special orders for customers.
- Provided expert product knowledge and recommendations, fostering professional relationships with customers.
- Welcomed customers, addressed inquiries, met established goals, and directed them to desired merchandise.
Retail Associate
Plato's Closet
04.2019 - 08.2019
- Restocked merchandise and updated signage to highlight promotions, ensuring a well-organized store presentation.
- Delivered exceptional customer service by resolving conflicts, providing detailed product information, and fostering positive relationships.
- Processed transactions accurately, including pricing, discounts, and payments, while efficiently handling returns and exchanges.
- Monitored the sales floor to assist customers, manage inventory, and maintain a professional and approachable demeanor.
Cashier
Panera Bread
08.2018 - 03.2019
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service.
- Greeted customers in a friendly and professional manner.
- Performed opening and closing duties as required by the restaurant.
- Restocked supplies and food items to ensure the restaurant was fully prepared for service.
- Proficiently used restaurant POS systems to accurately process orders and payments.
- Trained new team members in cash register operations, stock management, and customer service protocols.
Education
Master of Science - Criminal Justice Studies
Florida State University
12-2025
Certification - Pilates
Club Pilates Teacher Training
Bachelor's degree - Criminology
Flagler College
12.2022
High School Diploma - undefined
P.K. Yonge Developmental Research School
05.2019
Skills
- Communication Skills
- Adaptability
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Office
- Microsoft Word
- Interview techniques
- Fast Learner
- Effective Time Management
- Ability to Work Under Pressure
- Ability to Work in a Team
- Field Investigations
- Criminal Investigations
- Adaptability to change
Websites
Timeline
Financial Crime Investigator II
Criminal Investigations Division of the Florida Department of Financial Services, Bureau of Public Assistance Fraud
03.2023 - 10.2024
Sales Associate
Anchor Boutique
06.2021 - 10.2022
Social Media Director/DJ Personality
Flagler College Radio Station
06.2020 - 12.2023
Retail Associate
Plato's Closet
04.2019 - 08.2019
Cashier
Panera Bread
08.2018 - 03.2019
High School Diploma - undefined
P.K. Yonge Developmental Research School
Master of Science - Criminal Justice Studies
Florida State University
Certification - Pilates
Club Pilates Teacher Training
Bachelor's degree - Criminology
Flagler College
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