Summary
Overview
Work History
Education
Skills
Timeline
Generic

ALEXIS DAVES

Scales Mound

Summary

Established reputation for accuracy and attention to detail, ensuring high-quality completion of assignments. Proven ability to adapt quickly in fast-paced environments while maintaining precision. Strong determination and communication skills foster effective teamwork and collaboration. Committed to continuous learning and contributing to team success.

Overview

6
6
years of professional experience

Work History

Lead Teacher

Scales Mound Scales District
08.2024 - Current
  • Processed invoices for daycare clients with accuracy and attention to detail.
  • Maintained composure in diverse situations to support student development.
  • Planned and executed daily activities to foster individual growth in students.
  • Facilitated communications among parents, students, and faculty regarding instructional feedback.

Customer Service Cashier

Country House Grocery
07.2021 - Current
  • Delivered friendly customer service through proactive engagement with customers.
  • Resolved customer complaints professionally, enhancing overall satisfaction.
  • Managed incoming phone calls to address inquiries about product availability and store locations.

Lead Teacher

Galena ARC
11.2021 - 08.2024
  • Guided teachers in developing lesson plans, instructional materials, and assessments.
  • Facilitated parent meetings to discuss student progress and behavioral concerns.
  • Communicated with administrators about curriculum implementation and program initiatives.
  • Maintained confidentiality of daycare client records.

Customer Service Representative

Chestnut Mountain Resort
01.2019 - 02.2024
  • Provided accurate information to customers regarding products and services through calls and emails.
  • Developed strong customer relationships by delivering personalized assistance and support.
  • Delivered frontline support for product and service transactions, addressing inquiries effectively.

Assistant Teacher

YMCA Child Development Center
05.2019 - 11.2021
  • Evaluated student progress through observation, assessments, and teacher feedback.
  • Collaborated with staff to promote student achievement and well-being.
  • Ensured a safe and engaging environment for students during learning and play activities.

Shift Manager

Walgreens
10.2020 - 05.2021
  • Communicated with other shift managers to facilitate continuum of customer service.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.

Education

Human Resources Management

Grand Canyon University
Phoenix, AZ
10-2026

High School Diploma - undefined

Monroe High School
Monroe, WI
05.2021

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Cash management
  • Relationship building
  • Calendar management
  • Billing

Timeline

Lead Teacher

Scales Mound Scales District
08.2024 - Current

Lead Teacher

Galena ARC
11.2021 - 08.2024

Customer Service Cashier

Country House Grocery
07.2021 - Current

Shift Manager

Walgreens
10.2020 - 05.2021

Assistant Teacher

YMCA Child Development Center
05.2019 - 11.2021

Customer Service Representative

Chestnut Mountain Resort
01.2019 - 02.2024

High School Diploma - undefined

Monroe High School

Human Resources Management

Grand Canyon University

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ALEXIS DAVES