Alexis Davis
Portsmouth,VA
Summary
Dynamic leader with a proven track record at Heaven's Doors' Outreach, adept in fostering youth empowerment and building strong community relationships. Excelled in team leadership and decision-making, enhancing program attendance significantly. Skilled in relationship building and attention to detail, consistently delivering exceptional outcomes.
Overview
4
4
years of professional experience
Work History
Youth Leader
Heaven's Doors' Outreach
05.2023 - Current
- Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior.
- Collaborated with other Youth Leaders to create a safe and inclusive environment for all participants.
- Encouraged youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
- Developed rapport with young participants, providing support and guidance in their personal challenges.
- Mentored young individuals, emphasizing the importance of goal-setting and self improvement.
- Facilitated discussions between youth and adults to bridge generational gaps and foster understanding.
- Coached, instructed and supervised participating youths through collaborative efforts with like-minded, creative, and poised team members.
- Maintained good relationships with parents through regular communication and active participation in planned activities.
- Coordinated and led weekly youth meetings, facilitating conversations and activities to promote team building and leadership development.
- Assisted youth in recognizing strengths and weaknesses, and guided development of personal and professional goals.
- Empowered young people by offering them opportunities to lead group discussions or present on topics they were passionate about.
- Provided emotional support for struggling youths, including one-on-one mentoring sessions where appropriate.
- Established strong relationships with community organizations to expand outreach efforts for program enrollment.
- Increased attendance at weekly meetings by implementing creative marketing strategies targeting local youths.
Member Service Representative
Excel Fitness
08.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Assisted members with account management, including updating personal information and setting up automated payments.
- Handled complaints with prompt, courteous service to uphold professional reputation.
- Built rapport with members by engaging in genuine conversations and demonstrating a commitment to their financial wellbeing.
- Served as a mentor for new hires sharing best practices contributing towards increased productivity among team members.
- Collaborated with team members to ensure seamless operations during peak hours or staff shortages.
Shift Leader
Excel Fitness
10.2023 - 10.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed credit card transactions accurately using POS software.
- Oversaw daily currency handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Generated reports detailing findings and recommendations.
Volunteer DSP
Therap
10.2020 - 10.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
- Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Helped clients manage money, pay bills, and shop for groceries or personal items.
- Managed medications for clients, ensuring proper dosages were taken on schedule and any side effects were promptly reported to healthcare professionals.
- Ensured a safe and comfortable living environment for clients through regular housekeeping tasks and proactive maintenance reporting.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Established trust-based relationships with clients by consistently demonstrating respect, empathy, reliability, and genuine concern for their wellbeing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted clients in achieving personal goals through tailored support in areas such as mobility training, communication skills development, and community integration activities.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Demonstrated flexibility in adapting to changing client needs or scheduling requirements while maintaining a high level of professionalism at all times.
- Managed challenging situations with empathy, patience, and effective problem-solving skills leading to positive outcomes for both clients and team members.
- Developed crisis intervention strategies for challenging behaviors or situations in accordance with established guidelines while maintaining a calm demeanor under pressure.
- Facilitated effective communication between clients and their families, fostering strong relationships and promoting family involvement in the caregiving process.
Education
High School Diploma -
Churchland High School
Portsmouth, VA06-2020
Skills
- Strong work ethic
- Attention to detail
- Teamwork and collaboration
- Time management
- Relationship building
- Strong role model
- Work prioritization
- Team leadership
- Decision-making
Accomplishments
I maintain the highest sales percentage on memberships and sales inventory and close work relationships with customers. As a youth leader, impact and interest percentage has continuously increased and each pupil has grown a path to personal improvement and accountability resulting in personal relationship acceleration with family, friends, and parents. As a shift lead, the numbers in red screen reports decreased dramatically and member issues handled professionally in a timely manner with empathy.
Timeline
Shift Leader
Excel Fitness
10.2023 - 10.2024
Youth Leader
Heaven's Doors' Outreach
05.2023 - Current
Member Service Representative
Excel Fitness
08.2022 - Current
Volunteer DSP
Therap
10.2020 - 10.2022
High School Diploma -
Churchland High School
Similar Profiles
Hannah LC ChongHannah LC Chong
Founder & Creative Director at Heaven's Gift Pte LtdFounder & Creative Director at Heaven's Gift Pte Ltd
C Caroline SnowC Caroline Snow
Camp Cook at Heaven's Gate OutfittersCamp Cook at Heaven's Gate Outfitters
Calen GrafCalen Graf
Operations Manager/Lead Technician at Heaven's Best Carpet Cleaning.Operations Manager/Lead Technician at Heaven's Best Carpet Cleaning.