Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Davis

Abilene ,Tx

Summary

Dynamic manager with a proven track record at Taco Bell, excelling in team leadership and customer service. Enhanced operational efficiency through strategic budget control and staff training, fostering a high-performing culture. Skilled in complex problem-solving, I successfully resolved conflicts and improved customer satisfaction, driving business growth and loyalty.

Overview

7
7
years of professional experience

Work History

Manager

Taco Bell Restaurant
03.2025 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Manager

McMurry University
06.2023 - 08.2024

GM

Burger King
02.2018 - 06.2023
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Increased market share with strategic business development efforts, expanding into untapped markets.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Education

Deploma -

Clyde High School
Clyde, TX
06.2013

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation
  • Documentation and reporting
  • Relationship building
  • Operations management
  • Cross-functional teamwork
  • Customer relationship management (CRM)
  • Performance management
  • Shift scheduling
  • Sales techniques
  • Schedule preparation
  • Negotiation
  • Product management
  • Budget control
  • Safety procedures
  • Employee onboarding
  • Coaching and mentoring

Timeline

Manager

Taco Bell Restaurant
03.2025 - Current

Manager

McMurry University
06.2023 - 08.2024

GM

Burger King
02.2018 - 06.2023

Deploma -

Clyde High School