Alexis Davis
Jacksonville,FL
Summary
Dedicated healthcare professional with experience at RemX, skilled in patient care and HIPAA compliance. Proven track record in enhancing patient independence and reducing appointment cancellations, demonstrating strong critical thinking and customer service abilities. Committed to delivering high-quality care while maintaining patient confidentiality and safety.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Home Health Aide
Untouchable Joy
03.2023 - 08.2025
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Healthcare Agent
RemX
Jacksonville Fl
02.2022 - 04.2025
- Implemented strategies for reducing appointment cancellations and no-shows, resulting in higher clinic revenue.
- Participated in ongoing professional development to stay current on industry trends and best practices.
- Ensured compliance with all relevant regulations, maintaining strict adherence to privacy laws such as HIPAA.
- Consistently received positive feedback from both patients and colleagues alike due to strong work ethic, professionalism, and commitment to quality care.
Customer Service Representative
Maximus
Jacksonville, FL
01.2021 - 02.2022
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Education
Atlantic Coast High School
Jacksonville, FL06.2014
Skills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- HIPAA compliance
- Patient confidentiality
- Insurance verification
- Care plan development
- Medical billing
- Medical coding
- Medical terminology proficiency
- Customer service
- Critical thinking
- Active listening
- Data entry
Certification
Adult CPR/AED
Child CPR
FIRST AID
Timeline
Home Health Aide
Untouchable Joy
03.2023 - 08.2025
Healthcare Agent
RemX
02.2022 - 04.2025
Customer Service Representative
Maximus
01.2021 - 02.2022
Atlantic Coast High School