Alexis Dehner
North Plainfield,NJ
Summary
Detail-oriented Central Station Supervisor with 3+ years of experience overseeing 18+ operators and effectively handling live alarms. Strong communication and interpersonal abilities, coupled with exceptional organization and punctuality.
Overview
8
8
years of professional experience
Work History
Central Station Dispatch Supervisor
DGA Security Systems
Union , NJ
10 2020 - Current
- Supervised and managed the daily operations of 18 central station operators, including scheduling staff, assigning duties, and monitoring performance.
- Developed and implemented operational procedures to ensure efficiency and accuracy of workflows.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Awarded Rookie of the Year in 2021 for determination.
- Awarded Employee of the Year in 2022 for outstanding performance.
Executive Assistant
Savion Glover Productions
2017.01 - 2019.11
- Managed calendars, scheduling meetings and appointments, and travel arrangements.
- Monitored incoming calls and emails, responding accordingly and in a timely manner.
- Acted as a liaison between the performer and associates to facilitate communication flow.
- Took detailed notes in meetings and disseminated information afterward.
Unit Associate
Atlantic Health System, Morristown Medical Center
Morristown , NJ
2018.01 - 2019.08
- Provided administrative support to physicians, nurses, and other healthcare staff members.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of patient records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
Education
High School Diploma -
Union High School
Skills
- Interpersonal Communication
- High Level of Accuracy
- Operations Management
- Business Administration
- Staff Management
- Data Analytics
Timeline
Unit Associate
Atlantic Health System, Morristown Medical Center
2018.01 - 2019.08
Executive Assistant
Savion Glover Productions
2017.01 - 2019.11
Central Station Dispatch Supervisor
DGA Security Systems
10 2020 - Current
High School Diploma -
Union High School
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