ALEXIS DE LA TORRE

Dedicated professional with experience in hospitality and healthcare, skilled in active listening and customer service. Adept at multitasking and ensuring a positive experience for guests and patients alike, with a focus on teamwork and communication. Committed to enhancing service quality through effective organization and time management. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

• Managed timely response to urgent transport requests through a pager system, prioritizing patient safety and maintaining clear documentation of discharge procedures.
• Communicated with nurses and doctors to ensure patient comfortability and safety was first. Coordinated safe patient transport across hospital units while maintaining constant communication with medical staff and ensuring optimal comfort and care delivery.
• Answered calls from a pager and transported patients from all floors to their required destination, usually their vehicles, as they were discharge patients.
• Welcomed and seated guests while maintaining efficient table management, coordinating with servers to ensure an enjoyable dining experience.
• Provided ideal guest service by accommodating special requests and resolving concerns promptly.
• Cleaned bathroom regularly to ensure health safety for guests.
• Partnered with kitchen to coordinate timing of guest seating, maintaining balanced server sections and guest satisfaction.