Alexis Delgado
Visalia,CA
Summary
Hardworking, Versatile and dynamic, with a proven track record in customer service and multitasking proficiency. Excelled in high-pressure environments, boosting sales through strategic upselling and cultivating lasting client relationships. Demonstrates exceptional interactive communication skills and adaptability, ensuring client satisfaction and loyalty.
Overview
8
8
years of professional experience
Work History
Host
Private Events
12.2021 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Cocktail Server
Private Party
12.2021 - Current
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
- Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
- Boosted beverage sales through strategic upselling techniques and promoting daily specials.
Dog Nanny
Self Employed Services
07.2021 - Current
- Increased clientele through positive word-of-mouth referrals from satisfied customers.
- Cultivated lasting relationships with both pets and their owners through consistent, compassionate, and attentive care that exceeded expectations.
- Developed trust with clients by maintaining strict confidentiality in regards to personal information and home security measures.
- Managed multiple pets concurrently while ensuring individualized attention for each animal under my care.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Gave medication to pets following guidelines from owners.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
Hyaluron Pen Artist
Self Employed Services
06.2019 - 12.2023
- Consulting with clients to understand desired results
- Sanitizing maintaining a clean workspace
- Transformed clients' lip appearance while ensuring a natural, balanced look.
- Developed lasting bonds with returning clients.
Beauty Consultant
Mall Kiosk
03.2018 - 11.2019
- Monitored current trends to understand fashions and better serve customer needs.
- Maintained inventory levels by conducting regular stock checks and placing orders as needed, ensuring optimal product availability.
- Maintained counter and display areas for cleanliness and organization.
- Identified client needs and recommended products based on preferences and requirements.
- Provided feedback to management regarding customer preferences and emerging trends, leading to more informed purchasing decisions for the store''s inventory.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
Sales Associate
Footlocker, Footlocker
01.2017 - 08.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Graduate Certificate - Hyaluronic Pen
Beauty Academy
Los Angeles, CA2019
High School Diploma -
Crescent Valley Public Charter
Visalia, CA2018
Skills
- Ability to stay calm and work efficiently under pressure
- Multitasking proficiency
- Effective time management
- Exceptional customer service and problem-solving skills
- Interactive communication skills
- Positive and professional
- Flexible and adaptable
Timeline
Host
Private Events
12.2021 - Current
Cocktail Server
Private Party
12.2021 - Current
Dog Nanny
Self Employed Services
07.2021 - Current
Hyaluron Pen Artist
Self Employed Services
06.2019 - 12.2023
Beauty Consultant
Mall Kiosk
03.2018 - 11.2019
Sales Associate
Footlocker, Footlocker
01.2017 - 08.2019
Graduate Certificate - Hyaluronic Pen
Beauty Academy
High School Diploma -
Crescent Valley Public Charter
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