Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Derner

Garner,NC

Summary

I enjoy the unique opportunity to make people’s lives more enjoyable. From creating signature cocktails to managing staff and inventory - it's all in a day's work! Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Bar Lead

Gamers Geekery and Tavern
Cary, NC
07.2019 - Current
  • Supervised daily operations of the bar area.
  • Maintained a clean and orderly work environment.
  • Ensured compliance with all applicable laws and regulations regarding alcoholic beverages.
  • Ordered supplies to ensure adequate inventory levels were maintained.
  • Demonstrated knowledge of various types of beers, wines, liquors and mixed drinks.
  • Promoted new items or specials to increase sales opportunities.
  • Effectively multitasked within fast-paced environment.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Assisted in hiring, training, and scheduling of bar staff.

Trivia Host

Freelance
Raleigh, NC
10.2021 - 01.2023
  • Developed and implemented trivia questions for each round of the game.
  • Maintained an entertaining atmosphere throughout the event by providing humorous commentary.
  • Utilized sound system to ensure that all players could hear questions clearly.
  • Created an enjoyable environment for guests with music, jokes, and other activities.
  • Encouraged participation from all players while maintaining control over the pace of the event.
  • Provided clear instructions before each round of play to avoid confusion or misunderstanding among players.
  • Responded quickly to any technical issues that arose during gameplay in order to keep things running smoothly.
  • Kept score accurately throughout the duration of the game, awarding points accordingly.
  • Greeted guests upon arrival and provided them with necessary information regarding rules of play.
  • Assisted with setting up equipment prior to events including microphones, speakers, computers.
  • Distributed prizes at the end of tournaments according to predetermined criteria for winners.

Bartender

Rookies Sports Bar
Durham , NC
02.2021 - 12.2021
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Provided drink suggestions to customers based on their preferences.
  • Assisted in setting up the bar for service shift.
  • Performed opening and closing duties including restocking supplies.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.

Bar Manager

Xoco
Raleigh, NC
02.2017 - 05.2019
  • Assisted in hiring, training, and scheduling of bar staff.
  • Ensured compliance with all applicable laws and regulations regarding alcoholic beverages.
  • Maintained a clean and orderly work environment.
  • Supervised daily operations of the bar area.
  • Developed menus that included beer, wine, spirits, cocktails, and other drinks.
  • Ordered supplies to ensure adequate inventory levels were maintained.
  • Resolved customer complaints quickly and efficiently.
  • Created weekly schedule for bar staff based on business needs.
  • Conducted regular performance evaluations for bar staff members.
  • Communicated effectively with customers to ensure satisfaction.
  • Utilized POS systems to process orders accurately and efficiently.
  • Demonstrated knowledge of various types of beers, wines, liquors and mixed drinks.
  • Promoted new items or specials to increase sales opportunities.
  • Participated in monthly inventory counts of all beverage products.
  • Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Effectively multitasked within fast-paced environment.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Education

High School Diploma -

Sgt Bluff Luton High School
Sergeant Bluff, IA
05.2008

Skills

  • Performance Improvement
  • Conflict Resolution
  • Scheduling
  • Safe Food Handling
  • Quality Assurance
  • Beverage Preparation
  • Customer Service Excellence
  • Cross-Selling and Upselling
  • Relationship Building
  • Decision-Making
  • Team Leadership
  • Training and Development
  • Complaint Handling
  • Product Delivery Management
  • Ordering Procedures

Timeline

Trivia Host

Freelance
10.2021 - 01.2023

Bartender

Rookies Sports Bar
02.2021 - 12.2021

Bar Lead

Gamers Geekery and Tavern
07.2019 - Current

Bar Manager

Xoco
02.2017 - 05.2019

High School Diploma -

Sgt Bluff Luton High School

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Alexis Derner