Alexis Dibble
Williamsport
Summary
Detail-oriented professional with superior customer service skills, emphasizing security awareness and effective document management. Committed to enhancing team effectiveness through training and maintaining safety protocols.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Reception/Security Officer
Securitas Critical Infrastructure Services, Inc.
Williamsport, PA
08.2018 - Current
- Developed and implemented training programs for junior security personnel, enhancing team effectiveness.
- Investigated security breaches and prepared detailed reports for management review.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
Sales Associate
Dollar General
Williamsport, PA
07.2017 - 06.2018
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained inventory accuracy through regular audits and restocking procedures.
- Trained new associates on store policies, procedures, and customer service standards.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
Baker
Dunkin Dounts
Williamsport, PA
05.2015 - 06.2017
- Operated baking equipment to produce high-quality donuts and pastries efficiently.
- Maintained cleanliness and organization of workstations to comply with health regulations.
- Trained new staff on baking techniques, safety procedures, and quality standards.
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Trained and supervised new employees on bakery operations and procedures.
Education
Fine Arts Media
Edinboro University of Pennsylvania
Edinboro, PAHigh School Diploma -
Williamsport Area High School
Williamsport, PA06-2009
Skills
- Superior customer service
- Detail-oriented
- Document management
- Data entry
- Microsoft Excel
- Microsoft outlook
- Time management
- Telephone skills
- Mail handling
- Security awareness
Certification
First Aid & CPR Certified
Timeline
Reception/Security Officer
Securitas Critical Infrastructure Services, Inc.
08.2018 - Current
Sales Associate
Dollar General
07.2017 - 06.2018
Baker
Dunkin Dounts
05.2015 - 06.2017
Fine Arts Media
Edinboro University of Pennsylvania
High School Diploma -
Williamsport Area High School