Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across company environments.
Overview
11
11
years of professional experience
Work History
Human Resources Manager
Monticello Health Services
05.2023 - Current
Completed payroll on a semi-monthly basis utilizing Paycom HRIS, TWC Unemployment Claims, WC claims, Full-cycle on boarding and off boarding, background checks, drug screening administration, compensation analysis, job postings, managing of social media accounts, managing of all I-9 and E-Verify of personnel, COBRA, FMLA, LOA, EEOC, DOL, TWC, as well as Federal Laws
Weekly I would visit on site locations and speak with staff regarding their clinics, input, and show a positive HR presence.
Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Human Resources Manager
Delasco
11.2022 - 04.2023
Delasco is a muli-million dollar a year dermatology and medical spa supply and manufacturing and distribution company. It is composed of 3 different companies into one location in Plano, TX and houses over 6000 products
Managing LOA, STD, LTD, HRA, 401k, HAS and FMLA
Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims as well as 1095-C and 1094-C reporting.
Promoted diversity and inclusion within the workplace by initiating targeted training programs and implementing inclusive hiring practices.
Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods. I was successfully able to convert all Temp workers into Full-time employees and reduce the cost of temp agencies by 90% saving the company on average over $500,000 annually in staffing fees.
Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management. Utilization of Paylocity HRIS
Regional Human Resources Manager
Epiphany Dermatology
01.2021 - 10.2022
I was responsible for approximately 32 clinics in Texas and Oklahoma with approximately 782 direct reports including Physicians, PA's, NP's, MA's and general staff.
Reduced turnover rates by developing effective retention strategies and fostering a positive work environment.
Facilitated leadership development through targeted training programs and mentorship opportunities.
Managed talent acquisition process, ensuring the hiring of high-quality candidates aligned with company values.
Optimized workforce planning by analyzing data trends and adjusting recruitment strategies accordingly.
Conducted thorough employee evaluations, providing feedback and guidance for professional growth.
Collaborated with executive team to develop strategic HR plans in alignment with overall business objectives.
Promoted diversity and inclusion within the workplace, creating an equitable environment for all employees.
Created open lines of communication between HR department and employees for timely resolution of issues or concerns.
Developed succession planning initiatives to ensure smooth leadership transitions within the organization.
Provided ongoing support to managers in areas such as performance management, conflict resolution, and coaching techniques.
Utilization of ADP HRIS software
Multi-Office Manager
Mint Dentistry and Orthodontics
06.2019 - 01.2021
Highly proficient in Cloud9 software and Open Dental as well as Paycom HRIS system.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Independent Human Resources Consultant
Confidential
02.2017 - 05.2019
Optimized talent acquisition strategies by analyzing data and identifying trends to attract top candidates.
Reduced turnover rates with targeted employee retention programs and professional development opportunities.
Implemented comprehensive onboarding programs, ensuring smooth transitions for new hires and increased productivity levels.
Provided expert guidance on compliance issues, minimizing risks associated with labor laws and regulations.
Facilitated conflict resolution initiatives between staff members, fostering a positive work environment.
Evaluated compensation structures by conducting market research and benchmarking studies, ensuring competitive pay levels within the industry.
Managed benefits administration processes effectively while maintaining cost controls and maximizing value for employees.
Coordinated successful employee engagement events promoting team building and enhancing company culture values.
Surgical Assistant/Back Office Manager
Abilene Dermatology
06.2016 - 01.2017
Improved patient outcomes by providing precise surgical assistance during various procedures.
Enhanced surgical efficiency with diligent preparation and organization of operating rooms.
Ensured patient safety by maintaining a sterile environment throughout surgery.
Contributed to successful surgeries, anticipating surgeon needs and promptly delivering instruments.
Reduced post-operative complications through thorough wound care and dressing application.
Provided compassionate care to patients throughout their surgical experience, easing anxiety and ensuring comfort.
Maintained accurate documentation of all surgical activities for record-keeping purposes and quality control analysis.
Actively participated in daily debriefings for improved team coordination and ongoing development of best practices in the workplace.
Contributed to cost reduction efforts within the department by managing supplies inventory effectively.
Facilitated smooth transitions between surgeries with efficient room turnover times.
Completed special projects through planning, guidance and tracking metrics.
Podiatry Surgical Assistant/Nurse Manager
Abilene Diagnostic Clinic
01.2013 - 06.2016
Assist the physician in patient flow, accurately perform scribing details with proper grammar, assist in wound care, wound cultures, performed X-rays, administer IV therapy Dalvance, perform arterial Doppler testing, in office diabetic shoes orders, pre-authorizations for insurance, traveling to satellite clinic, assisting in surgery, cleanliness and stocking of rooms, ordering of back office supplies and products, scheduling surgeries, as well as patient call backs and prescriptions
I was the only surgical assistant at this location and have a general day of 35-42 patients daily as well as 5-8 surgeries every Friday
Obtained surgical credentials at both hospitals in Abilene as well as Mitchell County Hospital and two out-patient surgical facilities in Abilene.
Improved patient outcomes by providing precise surgical assistance during various procedures.
Enhanced surgical efficiency with diligent preparation and organization of operating rooms.
Contributed to successful surgeries, anticipating surgeon needs and promptly delivering instruments.
Ensured patient safety by maintaining a sterile environment throughout surgery.
Reduced post-operative complications through thorough wound care and dressing application.
Assisted in complex surgical procedures, demonstrating adaptability and knowledge across multiple disciplines.
Streamlined communication between surgeons and nurses to promote teamwork and efficient operations.
Participated in pre-operative consultations, offering vital input on patient conditions and surgical approach.
Responsible for training all new hires on Allscripts, patient care, HIPPA, and how to ensure the clinic was running smoothly on a daily basis
Education
Masters of Business Administration- Human Resources -
Colorado Technical University
08.2024
Bachelor of Science, Human Resources Management -
Colorado Technical University
01.2019
Associate of Science, Healthcare Administration -
Colorado Technical University
01.2016
High School Diploma -
Leesville High School
01.2004
Skills
Employee Handbook Development
Benefits Administration
Employee Relations
Staff Management
Organizational Development
Recruitment
Corrective Action Planning
Performance Assessment
Legal Compliance
Leadership Development
Payroll Administration
Labor Relations
Compensation Structuring
Succession Planning
Employee Retention
Contract Negotiation
Diversity and Inclusion
Human Resources Operations
References
Mike Carlozzi, COO Monticello Health Servives, 817-602-0233
O'Sheanna Pitcher, Customer Service Manager Delasco, 469-864-5252
Ashley Smart, Director of Physical Therapy Monticello Health, 214-533-9073
Nick Rueli, National Sales Manager- Private Brokerage Firm, 325-627-4319
Steve Norris, Director of Regulatory Affairs and Compliance- Delasco, 352-573-1919
Timeline
Human Resources Manager
Monticello Health Services
05.2023 - Current
Human Resources Manager
Delasco
11.2022 - 04.2023
Regional Human Resources Manager
Epiphany Dermatology
01.2021 - 10.2022
Multi-Office Manager
Mint Dentistry and Orthodontics
06.2019 - 01.2021
Independent Human Resources Consultant
Confidential
02.2017 - 05.2019
Surgical Assistant/Back Office Manager
Abilene Dermatology
06.2016 - 01.2017
Podiatry Surgical Assistant/Nurse Manager
Abilene Diagnostic Clinic
01.2013 - 06.2016
Masters of Business Administration- Human Resources -
Colorado Technical University
Bachelor of Science, Human Resources Management -
Colorado Technical University
Associate of Science, Healthcare Administration -
Colorado Technical University
High School Diploma -
Leesville High School
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