Dedicated professional with a strong work ethic and exceptional customer service skills. Experienced in supporting sales teams and enhancing customer experiences through effective multitasking and organization.
Overview
3
3
years of professional experience
Work History
Sales Support
Fastenal
Penn Yan, NY
01.2025 - Current
Assisted customers with orders, product questions, and account needs.
Processed sales orders and invoices using company systems.
Supported the sales team with quotes and order tracking.
Received, stocked, and organized inventory.
Prepared and fulfilled customer orders for pickup or delivery.
Server
Fleur Enterprise LLC
Penn Yan, NY
07.2024 - Current
Provided exceptional customer service by promptly addressing guest inquiries and requests.
Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
Maintained cleanliness and organization of dining area, enhancing guest experience.
Assisted in training new servers on menu knowledge and service protocols.
Restaurant Hostess
Turning Stone Casino
Verona, NY
01.2023 - 06.2024
Greeted and seated guests, ensuring a welcoming atmosphere.
Managed reservation system to optimize seating efficiency.
Collaborated with servers to streamline service flow during peak hours.
Assisted in training new host staff on operational procedures.
Volunteer
AARP Tax-Aide
Penn Yan, NY
02.2024 - 04.2024
Assisted clients in completing tax forms accurately and efficiently.
Provided support during tax preparation sessions to ensure smooth operations.
Learned tax software tools to enhance service delivery and client experience.
Collaborated with team members to resolve client inquiries and challenges.
Education
Bachelor of Science - Accounting And Business Management
Keuka College
Keuka Park, NY
05-2026
Skills
Strong work ethic
Exceptional customer service
Team collaboration
Strong multitasking
Active learning
Organized and efficient
Timeline
Sales Support
Fastenal
01.2025 - Current
Server
Fleur Enterprise LLC
07.2024 - Current
Volunteer
AARP Tax-Aide
02.2024 - 04.2024
Restaurant Hostess
Turning Stone Casino
01.2023 - 06.2024
Bachelor of Science - Accounting And Business Management