Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Dodge

Hammondsport,NY

Summary

Dedicated professional with a strong work ethic and exceptional customer service skills. Experienced in supporting sales teams and enhancing customer experiences through effective multitasking and organization.

Overview

3
3
years of professional experience

Work History

Sales Support

Fastenal
Penn Yan, NY
01.2025 - Current
  • Assisted customers with orders, product questions, and account needs.
  • Processed sales orders and invoices using company systems.
  • Supported the sales team with quotes and order tracking.
  • Received, stocked, and organized inventory.
  • Prepared and fulfilled customer orders for pickup or delivery.

Server

Fleur Enterprise LLC
Penn Yan, NY
07.2024 - Current
  • Provided exceptional customer service by promptly addressing guest inquiries and requests.
  • Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
  • Maintained cleanliness and organization of dining area, enhancing guest experience.
  • Assisted in training new servers on menu knowledge and service protocols.

Restaurant Hostess

Turning Stone Casino
Verona, NY
01.2023 - 06.2024
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservation system to optimize seating efficiency.
  • Collaborated with servers to streamline service flow during peak hours.
  • Assisted in training new host staff on operational procedures.

Volunteer

AARP Tax-Aide
Penn Yan, NY
02.2024 - 04.2024
  • Assisted clients in completing tax forms accurately and efficiently.
  • Provided support during tax preparation sessions to ensure smooth operations.
  • Learned tax software tools to enhance service delivery and client experience.
  • Collaborated with team members to resolve client inquiries and challenges.

Education

Bachelor of Science - Accounting And Business Management

Keuka College
Keuka Park, NY
05-2026

Skills

  • Strong work ethic
  • Exceptional customer service
  • Team collaboration
  • Strong multitasking
  • Active learning
  • Organized and efficient

Timeline

Sales Support

Fastenal
01.2025 - Current

Server

Fleur Enterprise LLC
07.2024 - Current

Volunteer

AARP Tax-Aide
02.2024 - 04.2024

Restaurant Hostess

Turning Stone Casino
01.2023 - 06.2024

Bachelor of Science - Accounting And Business Management

Keuka College