Alexis Dodson
Royse City,TX
Summary
Dynamic professional with a proven track record in front office management and sales, honed at companies like GI Alliance. Excelled in enhancing customer satisfaction and streamlining appointment processes. Skilled in Microsoft Office and adept at communications, I effectively boosted operational efficiency and client relations, demonstrating a commitment to excellence and a flair for multitasking.
Overview
5
5
years of professional experience
Work History
Front Desk Medical Receptionist
GI Alliance
Plano, TX
08.2021 - 05.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees
- Scheduled, coordinated and confirmed appointments and meetings
- Resolved customer issues quickly and notified supervisor immediately when problems escalated
- Phone calls, emails, customer service, and insurance verification
Sales Representative
Soma Intimates
Southlake, TX
04.2021 - 08.2021
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Developed and maintained a comprehensive understanding of products, services, and competitors to enhance sales presentations.
- Sales, opener/closer of store, cashier, calls, and organizer.
Sales Associate
Payless Shoe Source
Natchitoches, LA
03.2017 - 08.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Helped customers locate products and checked store system for merchandise at other sites
- Prepared merchandise for sales floor by pricing or tagging
- Rotated stock and restocked shelves to maintain product availability and store appearance
Education
Bachelor of Science -
Grand Canyon University
Phoenix, AZ01.2026
High School Diploma -
Natchitoches Central High School
Natchitoches01.2016
Skills
- Communications
- Management
- Time Management
- Front Office
- Multitasking
- Sales
- Customer Service
- Customer Satisfaction
- Paperwork coordination
- Patient scheduling
- Information documentation
- Payment collection
- Office administration
- Schedule coordination
- Insurance verification
- HIPAA compliance
- Patient relations
- Check-in management
- Appointment management
- Call handling
- Microsoft office
- Documentation
Languages
English
References
References available upon request.
Timeline
Front Desk Medical Receptionist
GI Alliance
08.2021 - 05.2022
Sales Representative
Soma Intimates
04.2021 - 08.2021
Sales Associate
Payless Shoe Source
03.2017 - 08.2018
Bachelor of Science -
Grand Canyon University
High School Diploma -
Natchitoches Central High School
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