Alexis Dominguez
Henderson
Summary
Professional administrative specialist with strong organizational skills and keen eye for detail. Proven track record of managing schedules, coordinating meetings, and handling correspondence efficiently. Strong focus on team collaboration and adaptability to changing needs. Known for reliability, effective communication, and maintaining high standards in fast-paced environment. Proven to adapt and succeed in all roles I have taken throughout my work career.
Overview
8
8
years of professional experience
Work History
Office Secretary
Clark County School District, CCSD
08.2024 - Current
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Responded to inquiries from callers seeking information.
- Provided clerical support by copying, faxing, and filing documents.
- Created and scheduled school sports events, games and payroll.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Contributed to a positive work environment by maintaining a professional demeanor and offering assistance when needed.
- Maintained confidentiality while handling sensitive information related to personnel matters or company projects.
- Provided administrative support during high-pressure situations enabling seamless workflow.
- Assisted coworkers and staff members with special tasks on daily basis.
Operations Supervisor
Ricoma International
10.2021 - 03.2024
- Oversee 20+ employees
- Open and closed the building
- Manage wall to wall inventory
- Manage order supplies
- Oversee new operations tasks
- Conduct meetings with each department
- Interview candidates for each department
- Onboarding for new employees
- Create SOPs
- Identify and implement process improvements and standard of operation
- Conduct morning leadership meetings
- Be the escalation point for coordinators to forward discrepancies
- Ensure that all deadlines are met, and discrepancies are resolved within a timely manner
- Lead, mentor, and coach logistics and warehouse employees
- Align with our Miami headquarters to ensure operations are flowing in a successful manner
- Review and validate the accuracy in billing of our freight service provider to ensure accuracy for AP processing
- Communicate with freight forwarders to ensure our products are shipped in a timely manner
- Continuously quoting freight companies for lower prices
- Resolve invoice statements
- Creating and solving claims
- Work directly with service providers to identify improvement opportunities
- Work with Freight Coordinators to ensure the department strategies are aligned
- Create BOLs and packing slips for shipments
- Answer calls regarding customer service
- Conduct meetings with customers to show our products and how they work
Call Center representative
Pac Auto Parts Company
08.2021 - 10.2021
- Answer 80-100 calls a day
- Assist customers with ordering parts for their mechanic company
- Create orders for same day and for shipping to customers
- Inventory
- Assist with returns
- Assist with customers to ensure the correct part they need
- Daily meetings with our team
- Train new employees
Shipping/receiving clerk
Liquid Technologies
07.2020 - 07.2021
- Greets clients and drivers who enter the building and direct them appropriately
- Perform inventory of components and raw material and maintain inventory records
- Responds to emails in a timely manner
- Complete tasks on or before their due date
- Properly file receipts, reports and documents and maintain record system to ensure files were kept up to date and easily accessible
- Assist drivers with loading/offloading
- Work with CSRs to ship out finished goods
- Answer phones in a professional manner, providing answers when possible and transferring calls or taking messages when needed
- Regularly operate copy machine, printer, fax machine, paper shredder and other office appliances
- Prepare outgoing mail including UPS and FedEx shipments - received, sorted and distributed incoming mail on a daily basis
- Prepare finished goods pallets with the proper paperwork for shipping
- Resolve routine questions
- Refer unusual cases to supervisor
- Create Bill of Ladings
Warehouse Associate (Seasonal)
Amazon
10.2019 - 02.2020
- Scanned items into bins for customer's orders
- Correct shipping orders to match customer's request
- Loaded trucks ready to ship out
- Maintained a fast pace completing orders in a timely matter
- Pick orders
- Knowledge in use of various scanners
Waitress/Cashier
Chili's
01.2017 - 01.2019
- Responsible for accurately receiving customer's orders and fulfilling their wants and needs
- Liable for ordering, stocking, and maintaining inventory
- Responsible for balancing cash flow
- Effectively worked with a team to maintain the restaurant
- Prepped vegetables and fruit daily
- Utilized customer service skills to build repeat customers
Education
Bachelor of Science -
University of Phoenix
03-2028
High School Diploma -
Alta Loma High School
Alta Loma, CA 06-2008
Skills
- Bilingual (Spanish)
- Excellent Computer skills: Word
- SAP
- Excel
- Outlook
- One Drive
- 52 WPM
- 10-Key by Touch
- Warehouse/Shipping & Receiving
- Operations/Logistics
- Inventory Control - Cycle Counting and Auditing
- Accounts Payable
- Excellent customer service skills
- Leadership Experience
- Management Experience
- Problem solving
- Attention to detail
- Time management
- Fast Paced Environments
- Scheduling appointments
- Organization
- Reception oversight
- Appointment coordination
- File management
- Report writing
- Document scanning
- Proofreading
- Database entry
Career Focus
To obtain a challenging position offering new opportunities and advancement with a growing company.
Admin of the Year.
I am incredibly honored to have received the Admin of the Year award working at Ricoma International Corporation. This recognition reflects not only my individual efforts but also the support and collaboration of the amazing team I have had the privilege of working with. I’ve strived to embody the qualities of a strong, efficient, and compassionate administrator, and I’m grateful that my contributions have made a meaningful impact.
Some of the key factors that led to this recognition include:
Languages
Spanish
Native or Bilingual
Timeline
Office Secretary
Clark County School District, CCSD
08.2024 - Current
Operations Supervisor
Ricoma International
10.2021 - 03.2024
Call Center representative
Pac Auto Parts Company
08.2021 - 10.2021
Shipping/receiving clerk
Liquid Technologies
07.2020 - 07.2021
Warehouse Associate (Seasonal)
Amazon
10.2019 - 02.2020
Waitress/Cashier
Chili's
01.2017 - 01.2019
Bachelor of Science -
University of Phoenix
High School Diploma -
Alta Loma High School
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