Alexis Dotson
Forney,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
NetSuite Administrator
On Time Lending
Dallas, TX
01.2020 - 06.2024
- Resolved complex technical problems that arose during day-to-day operations.
- Managed daily backups of company data stored in NetSuite for disaster recovery purposes.
- Performed system administration tasks including user account management, software installation and patching.
- Implemented strategies to optimize workflow management in NetSuite
- Conducted regular reviews of user activity logs to identify any unauthorized access attempts.
- Updated documentation related to best practices for using NetSuite applications.
- Provided end-user support and training on NetSuite to new hires, existing users, and third-party vendors.
- Enhanced efficiency of business operations by tailoring NetSuite's forms, fields, reports and dashboards.
Administrator Assistant
Capital One
Plano, TX
06.2014 - 10.2019
- Managed calendar events for key stakeholders across multiple locations.
- Answered incoming calls and responded to customer inquiries in a professional manner.
- Provided support with onboarding new employees including preparing paperwork and scheduling orientation sessions.
- Scheduled and managed appointments for executive staff, ensuring efficient use of time.
- Performed data entry into various computer systems accurately and efficiently.
- Organized incoming mail and packages, sorting according to priority and forwarding to appropriate personnel.
- Processed invoices in accordance with company accounting procedures.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Acted as liaison between management team members and other departments within the organization.
- Assisted with special projects as assigned by management team members.
- Compiled financial data from various sources for use in monthly reports.
- Coordinated travel arrangements including flights, hotels and transportation for executive staff.
- Greeted visitors warmly upon arrival and provided general assistance as requested.
Education
Bachelor of Arts -
University of North Texas At Dallas
Dallas, TXSkills
- System Troubleshooting
- Software Management
- Team Collaboration
- Network Security
- User Support
Certification
- NetSuite Foundation Certification (in Progress)
Timeline
NetSuite Administrator
On Time Lending
01.2020 - 06.2024
Administrator Assistant
Capital One
06.2014 - 10.2019
Bachelor of Arts -
University of North Texas At Dallas
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