Entry-level candidate with 5+ years of experience in the following fields: Childcare, Office Management, and the fast food industry. I am currently looking to explore the Office Administration and/or Accounting field(s).
Overview
7
7
years of professional experience
4
4
Certifications
Work History
Teacher
Childcare Careers
07.2023 - Current
Incorporated multiple types of teaching strategies into classroom.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Planned and implemented integrated lessons to meet national standards.
Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Supported student physical, mental, and social development using classroom games and activities.
Supervised lunchroom and recess activities.
Kept accurate and current attendance records and assignment sheets to maintain file compliance.
Maintained day-to-day classroom management and discipline to promote learning initiatives.
Upheld classroom routines to support student environments and maintain consistent schedules.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
Office Manager & Teacher
Milestone Academy
11.2021 - 05.2023
Answered the phone, took messages, and directed incoming calls to the correct individuals
Handled customer complaints in a sympathetic and efficient manner
Provided administrative support to the School Director
Ensured that all staff followed proper etiquette
Administered and monitored over testing, school-wide
Took down supplies needed and stocked the supplies upon arrival
Maintained cleanliness of the lobby and front office area
Responded to customer billing and financial inquiries, and directed customers to appropriate departments, as necessary
Ensured all students, caregivers, and visitors are checked in and out into the Electronic Verification System
Organized paperwork, and performed data entry, scanning, printing, and faxing documents as necessary
Accounting and coordinating client financial accounts
Managing multiple client financial accounts
Maintained computer and physical filing systems.
Coordinated special projects and managed schedules.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Coached new hires on company processes while managing employees to achieve maximum production.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Managed compliance to keep organization operating within legal and regulatory guidelines.
Created, maintained and updated filing systems for paper and electronic documents.
Lead Teacher & Co-Teacher
Childcare Careers
06.2021 - 10.2022
Acting as a Preschool Teacher in a childcare facility, after school program, pre-school, and/or infant center
Assisting in the implementation of curriculum activities
Interacting with children of varying ages
Watching over children and coordinating activities at preschools
Monitoring progression and maintaining schedules for young children
Teaching a number of subjects ranging from math and science to reading and writing, occasionally games and other fun activities to catch children's interest
Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
Planned and implemented different daily activities to enhance overall development and growth of every student.
Organized rooms in line with current educational thinking to maximize educational opportunities for students.
Crew Member
Caspers Company McDonalds
04.2018 - 08.2020
Providing customer service
Practicing proper cleanliness and hygiene
Handling transactions
Providing quick and accurate service while answering questions and meeting each customer's needs (Problem Solving & Adaptability).
Worked front counter, drive-thru and other areas.
Escalated problems or complaints to relevant supervisor or manager for resolution.
Collaborated with team members to complete orders.
Operated cash register to ring up final bill and process various forms of payment.
Packaged menu items into bags or trays and placed drink orders into carriers.
Provided excellent customer service by greeting customers and meeting quality expectations.
Cleaned and maintained all areas of restaurant to promote clean image.
Assisted other team members to achieve goals.
Worked well with teammates and accepted coaching from management team.
Took orders, prepared meals, and collected payments.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Prepared products following restaurant, health, and safety standards and procedures.
Became familiar with products to answer questions and make suggestions.
Accurately operated cash register to process customer payments.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Brewed coffee and tea and changed out drink station syrups.
Replenished serving stations with fresh food and cleaned up spills.
Backed up servers by setting up trays and completing some food deliveries.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Documented customer orders and conveyed special requests to kitchen staff.
Completed milkshakes and ice cream desserts for customers.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Reconciled receipt totals, cash and credit payments to address shortages.
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Student
Chamberlain High School
08.2017 - 06.2020
In school I was often asked, by my teachers, to assist other students understand various subjects or topics when I got ahead on classwork and projects.
Worked in team environment to maintain high levels of productivity.
Followed school and classroom policies, regulations, dress codes, and schedules.
Conducted research projects, gathering data and information from a variety of sources.
Helped fellow classmates succeed by tutoring when requested.
Took extensive notes to document lessons and further solidify learning objectives.
Attended field trips with peers to study topics outside classroom.
Studied topics using scientific methods to contribute to ongoing research.
Utilized professor office hours to clarify topics needing elaboration.
Supported teachers with classroom and lab preparations as requested.
Brought new perspectives to classroom discussions with materials found during independent research.
Completed rigorous readings as directed to support unit learning goals.
Kindergarten Teacher's Aide
Community Charter School Of Excellence
09.2019 - 11.2019
While the teacher was around grading papers and making new assignments I helped students with their assignments
I accompanied them when going to the restrooms to help in any way I could
I also engaged in conversations to keep them on track and interested in the lesson.
Maintained and operated classroom equipment to maximize use and lifespan.
Graded and provided feedback on assignments.
Helped teacher prepare instructional material and displays.
Cleaned, organized and restocked classrooms for upcoming classes.
Played games with students to increase understanding of subjects.
Integrated outdoor education into lesson plans.
Education
High School Diploma -
Chamberlain High School
Tampa, FL
08.2017 - 06.2020
Skills
Technology & Software
Microsoft Office (Word, Powerpoint, Excel *Beginner*)
Google services
Adaptability
Maintenance and Cleanliness
Multitasking
Answering Phones
Data Entry
Quick Hands-on Learner
Problem Solving Skills
Strong written communication skills
Adaptable verbal communication skills
Organizational Skills
Scheduling
Strong documentation abilities
Attention to detail
Planning Staff Birthday / Establishment events
Accounting
Taking and inputting payments into computer system and on paper
Creating and Printing receipts
Keeping track of tuition transactions
Certification
CDA
DCF 45 Hours
First Aid & Cpr Training
OSHA/Bloodborne Pathogen Training
Fire Safety Training
Food Safety Training
Languages
English
Native or Bilingual
Spanish
Elementary
Korean
Elementary
Timeline
Teacher
Childcare Careers
07.2023 - Current
Office Manager & Teacher
Milestone Academy
11.2021 - 05.2023
Lead Teacher & Co-Teacher
Childcare Careers
06.2021 - 10.2022
Kindergarten Teacher's Aide
Community Charter School Of Excellence
09.2019 - 11.2019
Crew Member
Caspers Company McDonalds
04.2018 - 08.2020
High School Diploma -
Chamberlain High School
08.2017 - 06.2020
Student
Chamberlain High School
08.2017 - 06.2020
CDA
DCF 45 Hours
First Aid & Cpr Training
OSHA/Bloodborne Pathogen Training
Fire Safety Training
Food Safety Training
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