Art, Music, History, Reading
Alexis Drebes
Student
Hutto,TX
Summary
Proven Key Holder at Coldstone Creamery, adept in customer service management and multitasking. Excelled in enhancing customer experience and resolving conflicts, ensuring operational efficiency and workplace safety. Demonstrated exceptional team collaboration and active listening skills, significantly contributing to a positive work environment and customer satisfaction. Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust.
Overview
5
5
years of professional experience
Work History
Babysitter/Nanny
Various
Williamson County , TX
01.2020 - Current
- Communicated positively with children and guardians.
- Taught children to organize toys, wash hands, and share by leading by example.
- Played games, worked on puzzles, and read books to young children.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Taught children basic life skills, manners and personal hygiene.
- Helped children complete homework assignments and school projects.
Key Holder
Coldstone Creamy
Round Rock, TX
02.2024 - 07.2024
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
Education
No Degree - General Studies
Drebes Classical Academy For Girls
Hutto, TX 08.2024 - Current
Skills
Customer service
Workplace safety
Customer service management
Multitasking
Active listening
Team collaboration
Interests
Timeline
No Degree - General Studies
Drebes Classical Academy For Girls
08.2024 - Current
Key Holder
Coldstone Creamy
02.2024 - 07.2024
Babysitter/Nanny
Various
01.2020 - Current
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